Job Overview
We are seeking a dedicated and experienced Café Senior Supervisor to oversee the daily operations of our café. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. This role requires a hands-on approach to managing staff, ensuring food safety, and maintaining high standards of food preparation and presentation. The Café Supervisor will play a crucial role in creating a welcoming atmosphere for our patrons while driving the team's performance.
Duties
- Supervise daily café operations, ensuring smooth service and customer satisfaction.
- Lead and manage a team of staff , providing training and support in food service.
- Maintain compliance with food safety regulations and health standards to ensure a safe dining environment.
- Oversee inventory management, including ordering supplies and managing stock levels effectively.
- Handle customer inquiries and complaints professionally, striving for resolution and satisfaction.
- Monitor financial performance, including sales tracking and cost control measures.
Qualifications
- Previous experience in a restaurant or café environment is essential.
- Strong leadership capabilities with experience in team management and supervising staff.
- Excellent communication skills with the ability to motivate and inspire a diverse team.
- Knowledge of food safety practices and regulations is required.
- A proactive approach to problem-solving with the ability to work under pressure in a fast-paced environment.
- Flexibility to work various shifts as needed, including weekends and holidays.
Join our dynamic team as we strive to create an exceptional café experience for our customers!
Job Types: Full-time, Permanent
Pay: £13.50-£14.50 per hour
Benefits:
- Discounted or free food
- On-site parking
Work Location: In person
