Ongoing Contract Coordination & other responsibilities:
- Non-BAU reporting: including periodic attendance, education performance and other KPIs required by LA, school, or MAT.
• Completion of new supplier form submissions.
• Acting as conduit between B2B team and King’s InterHigh: to secure input from KIH team for reporting and QA processes, for BAU & non-BAU reporting needs, acting as the ‘point’ person with KIH, increasing efficiency of query resolution, and reducing non-commercial activity for BD team.
• Maintaining data to support BD team, for example: region penetration data and regional heatmaps.
• Working with Marketing and BD team to identify case study / reference sites, to support future tender submissions and general marketing activity.
Bid Coordination & Administration:
- Portal Management: Daily monitoring of procurement portals for new opportunities and clarification updates.
• Information Gathering: Coordinating with Subject Matter Experts (SMEs) to gather technical data, CVs, and case studies required for bid responses.
• Bid Library Maintenance: Maintaining an up-to-date repository of standard "boilerplate" content, policies, and accreditation evidence.
• Post-Bid Support: Assisting with post-bid clarifications and archiving successful bid materials for future use. Acting as point of contact for post-award communication with awarding bodies.
• Gather and relay feedback from LAs/MATs to improve future bids and service delivery.
• Training & Onboarding: Support onboarding and training of new team members or stakeholders in bid/QA processes.
Quality Assurance & Compliance Support:
- Evidence Collection: Proactively gathering evidence for regulatory bodies (e.g., Ofsted, ISI) such as safeguarding logs, staff training records, and policy reviews.
• Stakeholder Liaison: Serving as a point of contact for routine queries from school staff or partner agencies regarding compliance procedures.
• Management of MAT QA process in conjunction with Partnership Managers.
• Process Improvement: Identify and implement improvements to bid and QA processes and non-BAU reporting.