Title: Support Worker
Organisation: Cartrefi Cwtch Ltd
Location: Crown Lodge Residential home, based in Crumlin
Reports to: Registered manager
Hours: 1 x full time or 2 x part time, shift pattern consists of morning shifts, evening shifts, long days, sleep in shifts
Salary: £13.45 p/h
About the Role:
We are seeking a compassionate and dedicated Support Worker to join our team at Cartrefi Cwtch Ltd. We have a small, homely environment where we provide care and support to vulnerable adults. As a Support Worker, you will play a vital role in enhancing the quality of life for our residents, ensuring they receive the care, respect, and support they deserve.
Key Responsibilities:
- Personal Care: Provide assistance with daily living tasks such as bathing, dressing, toileting, and eating, ensuring residents’ dignity, comfort, and safety at all times.
- Health & Wellbeing Support: Assist with medication administration and monitor the health and wellbeing of residents. Report any changes in physical or mental health to senior staff and management.
- Social & Emotional Support: Encourage residents to engage in social and recreational activities, fostering an environment of positive interaction and companionship. Offer emotional support and reassurance when needed. Implement person-centred support through the active support model of care.
- Care Plan Implementation: Support residents according to their individual care plans, reviewing and updating as necessary in collaboration with the Home Manager and care team.
- Daily Routine & Housekeeping: Assist with housekeeping duties, meal preparation, and maintaining a clean, safe, and comfortable living environment for residents.
- Record Keeping: Maintain accurate records of care provided, activities, and any incidents, ensuring confidentiality and compliance with legal and regulatory standards.
- Communication: Work closely with colleagues, families, and external professionals to ensure the highest standard of care and service is provided. Participate in team meetings and training as required.
Key Requirements:
- Experience: Previous experience in a care or support role is desirable but not essential. Full training will be provided.
- Skills: Strong communication skills, both verbal and written. Ability to work well as part of a team and independently. Patience, empathy, and a genuine desire to make a positive difference in the lives of residents.
- Qualifications: A relevant qualification (e.g., NVQ Level 2 or 3 in Health & Social Care) is preferred but not essential. Full training will be provided if lacking qualifications.
- Personal Qualities: Caring, trustworthy, and responsible. Ability to handle challenging situations with professionalism and compassion.
- Availability: Flexibility to work shifts, including evenings, weekends, and holidays, as required.
- Be willing to disclose personal information in order to carry out a disclosure and barring service check prior to starting role
- Be willing to complete mandatory training and qualifications in line with Social Care Wales guidance for registration.
Benefits:
- Competitive salary and benefits
- Ongoing training and professional development
- Supportive team environment
- Staff wellness support
- Enrolment into the pension scheme
- Paid training days
- Enrolment onto the appropriate health and social care qualifications
- Support to maintain or register with Social Care Wales
- Work for a nurturing service with low staff-turnover
How to Apply:
If you are passionate about providing high-quality care and making a real difference to the lives of vulnerable individuals, we would love to hear from you. Please submit your CV and cover letter to manager [email protected] or contact 07568310856 for more information.
Cartrefi Cwtch Ltd is an equal opportunities employer and values diversity in the workplace.
This job description outlines the main duties and responsibilities of the Support Worker role. It is not intended to be an exhaustive list, and duties may be amended to meet the needs of the home.
Pay: £13.45 per hour
Benefits:
- Additional leave
- Company events
- Company pension
Physical Setting:
- Care home
- Residential home
Shift:
- 12 hour shift
- 8 hour shift
- Day shift
- Night shift
Work days:
- Every weekend
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
