Cardiff and Vale Therapies Services are looking for an enthusiastic, dynamic and adaptable individual who is passionate about providing clinical excellence. This friendly busy department consists of approximately 60 staff and provides services across Cardiff and the Vale from multiple sites including community clinics, hospitals and patients own homes.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
This is an administrative and clerical post works closely alongside clinical staff to support the effective delivery of safe, high‑quality patient care. The role plays a key part in enabling clinicians to focus on direct patient contact by providing efficient operational, coordination, and providing reception durites across the Therapies Directorate.
The post holder will act as a central point of contact within Therapies, demonstrating excellent customer care skills when dealing with patients, carers, staff, and external partners. Strong digital capability is essential, with the ability to confidently use electronic systems to manage information, processes, and communications.
The role requires flexibility and the ability to work across multiple sites within Cardiff and Vale University Health Board, supporting services in a range of settings including community clinics, hospitals, and other care environments. Through close collaboration with clinical teams, this post directly contributes to maintaining service quality, patient experience, and operational effectiveness across Therapies.
The UHB is committed to the professional development of all staff and the post offers excellent opportunities career development .
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
The post holder will participate in the provision of Administrative and Clerical duties within the Therapies Directorate to provide an efficient and effective service to the Directorate and the University Health Board.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
