About us
Since 2009, we’ve been proud to be recognised as one of the fastest-growing IT managed support providers in the South West region. We offer comprehensive and competitive Managed IT Support that includes an open and transparent approach and has the region’s only Zero Risk Guarantee.
We’re an Exeter-based technology and IT service business that supports hundreds of organisations and thousands of people. We are fast-growing, have an excellent reputation and have a best-in-class client and colleague retention rate.
Based out of our city centre offices in Exeter and operating a modern, hybrid workplace, join a fast-paced Managed Service Provider (MSP) and work with companies with a handful of users, all the way up to large enterprise-sized businesses, educational organisations, and charities with thousands of users worldwide.
What’s needed
We are seeking a highly motivated, results-driven Lead Generation Specialist/Business Development Executive to join the IT Champion sales team. This role is primarily focused on outbound sales activity, identifying and qualifying new business opportunities through proactive engagement with prospective clients.
You will play a critical role in building the sales pipeline by initiating conversations, generating qualified leads, and booking appointments for senior sales stakeholders. This is an ideal role for someone with a strong background in outbound prospecting, cold calling, and lead generation, who thrives in a target-driven environment.
On commencement, we will work with you to create a personal development plan and identify and roadmap your progression path and will work with you to adapt this as you develop.
You’ll have:
- Proven experience in outbound lead generation, telesales, or business development
- Strong track record of achieving or exceeding sales targets and KPIs
- Confident and professional telephone manner
- Excellent communication and interpersonal skills
- Ability to quickly build rapport and handle objections effectively
- Self-motivated, resilient, and driven to succeed
- Strong organisational skills and attention to detail
- Experience using CRM systems (e.g. HubSpot, Salesforce, or similar)
Desirable:
- Experience within IT services, MSP, or technology sector
- Understanding of Microsoft 365, cloud solutions, and managed services
- Experience targeting SMEs, charities, or mid-market organisations
Key Attributes:
- Highly motivated – driven by results and personal success
- Resilient – comfortable with rejection and persistent in approach
- Proactive – takes initiative and ownership of pipeline generation
- Commercially aware – understands client needs and business value
- Team-oriented – collaborates effectively with colleagues
Key Responsibilities:
- Conduct high-volume outbound calls to prospective clients across target sectors
- Identify and engage key decision-makers within organisations
- Generate and qualify new business opportunities aligned to IT Champion’s services
- Book high-quality meetings and demos for the sales team
- Build and maintain a consistent pipeline of qualified leads
- Research target organisations and tailor outreach accordingly
- Maintain accurate records of all interactions within CRM systems
- Follow up on marketing campaigns, inbound enquiries, and dormant opportunities
- Work closely with sales and marketing teams to refine outreach strategies
- Meet and exceed agreed KPIs such as call volumes, conversion rates, and booked meetings
Performance Metrics (KPIs)
- Daily/weekly outbound call volumes
- Number of qualified leads generated
- Meetings booked for the sales team
- Conversion rates from calls to opportunities
- Contribution to the overall sales pipeline
What Success Looks Like
- Consistently meeting or exceeding outreach and conversion targets
- Building a strong, sustainable pipeline of qualified opportunities
- Becoming a trusted first point of contact for prospective clients
- Supporting the growth of IT Champion through high-quality lead generation
Salary between £32,000 – £35,000 per annum (Plus commission), based on experience
Why Lead Generation for IT Champion?
We have a strong reputation regionally and nationally in the charity sector, with many happy clients, case studies and testimonials. Our pricing is transparent and highly competitive, and our IT Support plans are backed by one of the very few Zero Risk Guarantees. Prospect clients have access to a free, no-obligation, second opinion service, and our clients have access to expert-led webinars, in-person events and much more.
Our excellent 15-year MSP reputation is built on the quality and competitiveness of our IT product and service offerings, along with the excellence of our people and their expertise.
If you do not have any contact from us within 7 working days please assume that on this occasion unfortunately your application has been unsuccessful, and we invite you to submit your CV for other roles you feel your skills, qualifications and experience match.
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
Work Location: Hybrid remote in Exeter EX4 3LR
