About us
Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.
Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there's never been a better time to join us.
We are currently seeking a dedicated, organised and motivated individual to join our team as Assistant Housekeeping Manager. Working closely with the Housekeeping Manager, you will play an important role in supporting the day-to-day running of the housekeeping department and ensuring our bedrooms and public areas are maintained to the highest possible standards.
Responsibilities
- Support the Housekeeping Manager with the day-to-day running of the housekeeping department.
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Supervise, motivate and support the housekeeping team to maintain consistently high standards.
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Assist with allocating daily room and cleaning duties.
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Check bedrooms and public areas to ensure they meet the required standards of cleanliness and presentation.
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Monitor linen, cleaning products and housekeeping supplies, reporting shortages when required.
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Report maintenance issues and ensure they are followed up appropriately.
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Respond to guest requests and concerns in a professional and helpful manner.
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Ensure all health & safety, COSHH and company procedures are followed at all times.
Requirements
- Previous experience within a housekeeping or hotel environment.
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Previous supervisory experience is preferred.
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Strong organisational skills and excellent attention to detail.
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A proactive, hands-on approach with the ability to lead by example.
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Good communication skills and the ability to motivate and support a team.
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Ability to work efficiently in a fast-paced environment.
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A positive attitude and genuine commitment to maintaining high standards.
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Flexibility to work weekends, bank holidays and busy periods as required.
Benefits
- 100% shared tips
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Full training
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Opportunities to grow and progress within our collection
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Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool)
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Company Pension Contributions
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Uniform provided
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The chance to participate in charity fundraisers and environmental initiatives
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Staff rewards and parties
