We're looking for a Team Administrator - Apprentice to join the Southern Region Team in the Railway Safety Directorate. This role is to be based in our London office. At ORR we have adopted hybrid working and are currently expected to work from a workplace location for a minimum of two days per week or 40%.
The Office of Rail and Road (ORR) is the independent economic and safety regulator for Britain’s railways and monitor of performance on England’s strategic road network.
This is an exciting time to join ORR, we are delivering a significant transformation programme to create a consistently agile and enabling organisation, with the right capability and a strong, inclusive culture that reflects our talented people. This will ensure we continue to operate as an independent, expert regulator, fit for the future and equipped with the capabilities and ways of working required to support sector-wide rail reform, while contributing to the government’s broader agenda on regulatory reform and economic growth. Further detail on our future role is set out here.
Railway Safety Directorate ensures duty-holders in the railway industry manage health and safety risks effectively and comply with their statutory duties. The Southern Region Team carries out safety inspections, incident and complaint investigations, liaison and enforcement work with duty holders. The Team interfaces with Network Rail in the Southern Region (Kent, Wessex and Sussex Routes) and Anglia Route, along with the train operating companies operating in those areas.
You will provide high-quality administrative and business support to the Southern Region Team contributing to the effective delivery of operational and corporate objectives. The role supports the smooth running of team activities through the coordination of information, management of enquiries, maintenance of records, and delivery of administrative processes.
As knowledge and experience develop, the postholder will provide proactive support to colleagues, assist with responding to queries, gathering and analysing information, monitoring actions, and contributing to continuous improvement initiatives to enhance team effectiveness and customer service.
Please refer to the attached Job Description and Job Information Pack for further details.
Find out what our colleagues have to say about their ORR careers at Our people | Office of Rail and Road (orr.gov.uk).
