Job Summary
We are a busy family-run café based in Willaston, Cheshire, looking for an experienced, reliable and driven individual to lead our close-knit, supportive team during a maternity cover period.
We want someone who leads by example, has a proven background in hospitality management and can create a positive environment that both customers and staff love.
This role is perfect for a passionate hospitality professional eager to oversee daily operations, ensure exceptional customer experiences, and maintain high standards of quality. As Café Manager, you will be the driving force behind creating a welcoming atmosphere, managing staff, and ensuring smooth service from kitchen to table.
What's in it for you?
- Sociable Hours That Allow for a Balanced Lifestyle
- Generous Staff Tips
- Staff Discounts
- Free meals on shift
- Friendly family-run working environment
Key Responsibilites
Staff Management
- Lead and supervise the team, fostering a positive and motivated work environment; leading by example with a hands-on attitude
- Delivering outstanding customer service and creating a warm, welcoming atmosphere
- Manage staff recruitment; including reviewing applications, interviewing candidates, and organising trial shifts.
- Ensure all shifts are adequately covered, including personally covering shifts where necessary.
- Train and develop new and existing team members through on-the-job coaching and dedicated training sessions.
- Resolve staff concerns and operational issues, escalating to the owner where appropriate.
- Monitor employee performance and provide regular coaching and constructive feedback.
- Hold regular team meetings and maintain accurate meeting minutes.
Administritive
- Manage the daily operations of the business; organising staff rotas, ordering stock, managing open/close procedures, cash handling
- Monitor sales performance and implement strategies to enhance revenue and operational efficiency
- Keep on top of costings; doing regular reviews and cost comparisons, ensuring the POS system is up to date
Health, Hygiene & Standards
- Maintain the café to an exceptional standard of cleanliness and presentation.
- Ensure kitchen and food preparation areas comply with Environmental Health regulations and food hygiene standards.
- Keep all storage areas clean, organised, and compliant with health and safety standards.
Requirements
- Proven experience in restaurant or café management with supervising responsibilities
- Strong leadership and people management skills with the ability to lead by example
- Confidence managing busy service periods and solving problems under pressure.
- Knowledge of food safety standards and food production processes
- Barista experience is a plus, demonstrating proficiency in beverage preparation
Please send over a cover letter or just a few lines about yourself and why you think that you would be a suitable candidate for the position.
Pay: From £14.50 per hour
Ability to commute/relocate:
- Neston, Cheshire: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality management: 2 years (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
