Job Role: IT Service Desk Operator – Level 1
Location: Gladstone House, RDE Heavitree, Gladstone Road, Exeter, EX1 2ED
Trust: Royal Devon University Healthcare NHS Foundation
Hours: 37.5 hours/week On-site role
Contract: 6 months (Possibility of being permanent)
Pay Rate: £13.60/hr + Holiday pay =>> £15.46/hr (Day)
- Saturday Rate: £18.36/hr + Holiday Pay =>> £20.87/hr
- Sunday Rate: £22.99/hr + Holiday Pay =>> £26.13/hr
- Bank Holiday Rate: £22.99/hr + Holiday Pay =>>£26.13/hr
Role Summary:
We’re hiring a Service Desk Operator for the IT team at Royal Devon University Healthcare NHS Foundation Trust. This 6-month role is ideal for someone with a recent IT qualification or experience. You’ll provide frontline IT support and handle switchboard duties, with independent work after a 1-month training period.
Key Responsibilities:
- Provide first-line IT support to NHS staff
- Required to cover the Service Desk call volume
- Work shifts between 08:00 and 20:00, Monday to Friday along with weekends and bank holidays.
Ideal Candidate:
- IT experience.
- Minimum “A-Level” education in IT or equivalent.
- Confident, reliable, and able to work independently
Who Are NHS Professionals?
NHS Professionals (NHSP) connects skilled NHS workers with flexible shifts across Trusts in England, offering better career opportunities and a healthier work-life balance.
We are an equal opportunities employer and encourage applicants from all backgrounds to apply.
Apply Today
Join us for flexible shifts and professional development.
Disclaimer:
If you don’t hear from us within 21 days, please assume you were not selected.
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Job Types: Full-time, Temporary, Fixed term contract
Pay: £13.60-£15.46 per hour
Benefits:
- Company pension
- On-site parking
Application question(s):
- Are you comfortable working 100% onsite at RDE Heavitree, Gladstone Road, Exeter, EX1 2ED, and can you commute daily?
- How far do you live from the location EX1 2ED?
- Do you have previous experience working in an IT service desk?
- This is a full-time position. Are you legally authorized to work full-time?
- What is your availability to start if successful?
Work Location: In person
