Office Location
Birmingham or London
About Us
Flexible/Agile Working: This hybrid role is based on a 60% onsite, 40% remote working model.
Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide.
At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources.
Role Purpose and Key Responsibilities
As Head of Delivery, you will establish, lead and continuously improve high‑quality project and programme delivery capability across the organisation’s portfolio. Acting as a bridge between strategy, product and delivery, you will set standards, develop people and ensure delivery excellence at scale—while remaining hands‑on where required.
Key Responsibilities:
Build and lead a strong delivery community, setting clear expectations, standards and behaviours across projects and programmes.
Define, own and evolve delivery frameworks, methodologies and assurance practices in alignment with portfolio governance.
Lead and develop project and programme managers (including contractors), supporting capability building, mentoring and succession planning.
Oversee delivery across the portfolio, managing risks, dependencies, capacity and escalations to ensure predictable outcomes.
Support the transition to product‑led delivery, embedding outcome‑based prioritisation and value‑driven decision‑making.
Provide clear delivery insight to senior leaders and governance forums, enabling effective investment and prioritisation decisions.
About You
You are a credible, coaching‑focused delivery leader with a passion for quality, outcomes and continuous improvement. You balance strategic oversight with practical delivery insight and are confident influencing senior stakeholders in complex environments.
Skills & Experience:
Strong experience leading project and programme delivery across a complex, multi‑priority portfolio.
Proven ability to manage, coach and develop project and programme managers, including external partners.
Deep expertise in delivery planning, governance, risk management and financial oversight.
Clear understanding of product‑led, customer‑focused delivery and benefits realisation.
Strong stakeholder management and senior‑level communication skills, able to challenge constructively.
Comfortable working across different delivery approaches (waterfall, agile and hybrid) and transformation contexts.
Rewards and Benefits
We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes:
25 days annual leave plus public holidays
Private medical insurance and wellbeing support
Pension scheme, life assurance, and income protection
Enhanced family leave and volunteering opportunities
Equal Opportunity Employer:
RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.
Candidates must have the correct right to work in the country where the role is based.
How to Apply:
To apply, please complete our short online application form. You will be asked to upload your CV and provide a statement explaining why this specific role at the Royal Institution of Chartered Surveyors is an ideal opportunity for you, and how your skills and experience meet the requirements of the role.
Please note that while we aim to keep adverts open for a reasonable period, we do reserve the right to close them early should we receive a high volume of suitable applications. 