Service with a smile, a can-do positive attitude and first rate communication skills are a must.
Buxted Medical Centre, incorporating our East Hoathly and Manor Oak (Horam) branches, is a welcoming and forward-thinking practice based in a purpose-built facility in the heart of the Sussex countryside. As a GP Training Practice and proud member of the Greater Wealden PCN, we are committed to delivering exceptional care in a supportive and collaborative environment.
We are a busy, friendly, and expanding three-partner practice, currently caring for a population of approximately 16,000 patients across our dispensing sites. To support our growing services, we are looking to recruit a receptionist to join our experienced team, working flexibly across our sites.
About the Role: We are ideally seeking someone to work 34.5 hours per week, Tuesday 7.45 - 1.00, Wednesday 7.45 - 6.30, Thursday 7.45 - 6.30 and Friday 7.45 - 6.30. Job share will be considered.
You will be required to undertake the following duties.
a. Maintain and monitor the practice appointment system
b. Process personal, telephone and e-requests for appointments
c. Answer incoming phone calls, transferring calls or dealing with the callers’ request appropriately
d. Signpost patients to the correct service
e. Initiating contact with and responding to, requests from patients, team members and external agencies
f. Once trained clinically code data on EMIS
g. Photocopy documentation as required
h. Data entry of new and temporary registrations and relevant patient information as required
i. Input data into patients’ healthcare records as necessary
j. Direct requests for information, i.e., SAR, insurance/solicitors’ letters and DVLA forms to the administrative team
k. Manage all queries as necessary in an efficient manner
l. Carry out system searches as requested
m. Maintain a clean, tidy, effective working area at all times
n. Monitor and maintain the reception area and notice boards
o. Support all clinical staff with general tasks as requested
p. Assign the room users to their allocated working space
A full job description is available on request
Pay: £12.71 per hour
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
