Vacancy: Major Works Supervisor
Closing date: Sunday 19 July
Shortlisting: Wednesday 22 July
Proposed Interview date: Thursday 28 July
Salary: £40,687
About the vacancy:
The Major Works Supervisor plays a key role in delivering major works programmes including kitchens, bathrooms, larger and structural repairs, external and groundworks, and specialist improvement schemes.
The role provides day to day supervision of inhouse trades colleagues and contractors, ensuring all works are planned, coordinated, delivered safely, to high technical standards, and in line with programme requirements. Ensuring the highest level of productivity levels are being met.
They support the Team Leader by monitoring progress, resolving operational issues on site, promoting safe working practices, and ensuring residents receive a positive experience throughout the works programme. Their focus is on achieving productivity, high-quality workmanship and consistent delivery across all major works streams, in line with Hedyn’s values and service expectations.
A Full UK Driving licence is essential to this role
Specifically, in the role you will:
Daily Supervision of Trades & Contractors
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Provide on-site supervision of trades colleagues delivering major works.
- Coordinate daily tasks, allocate work orders and ensure operatives are fully briefed.
- Ensure contractors are working in line with specifications, method statements and safety requirements.
- Monitor productivity, attendance, conduct and performance, escalating concerns to the Team Leader.
- Provide guidance, coaching and structured on the job training opportunities through recognised apprenticeships, across a range of trade disciplines, supporting with professional development and ensuring high quality skills progression in line with service standards.
Delivery of Major Works Programmes
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Ensure all works assigned are delivered to required timescales, specifications and quality standards.
- Support the Team Leader and Coordinator with programme scheduling by monitoring progress and identifying delays or access issues early.
- Carry out site readiness checks, verify materials availability and coordinate sequencing of trades.
- Maintain up to date workflow information in internal systems.
Quality Assurance & Technical Compliance
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Undertake regular on‑site quality inspections and ensure workmanship meets Hedyn standards and industry best practice.
- Check that works comply with building regulations, CDM requirements, WHQS compliance, and Hedyn technical specifications.
- Identify defects and ensure timely rectification, liaising with trades and contractors as necessary.
- Support post inspection processes, audits and technical reviews
Health, Safety & Site Compliance
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Ensure safe systems of work, RAMS and method statements are consistently followed by all operatives.
- Promote a strong health and safety culture, ensuring PPE compliance and safe working environments.
- Report incidents, near misses or hazards immediately and support investigations.
- Conduct site safety checks and ensure all documentation is maintained.
Customer Service & Resident Liaison
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Provide clear, respectful communication with residents about the schedule and impact of works.
- Resolve operational issues or low level complaints on site, escalating complex matters to the Team Leader.
- Ensure homes are left clean, safe and secure at all stages of work.
Materials, Logistics & Site Coordination
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Ensure trades have the correct materials, tools and equipment in place to complete works efficiently.
- Liaise with suppliers where required and monitor usage and wastage.
- Ensure appropriate site setup, welfare facilities and storage.
- Identify opportunities to reduce waste and improve operational efficiency.
Communication, Reporting & Record Keeping
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Provide regular updates to the Team Leader on progress, risks, delays, quality issues and workforce performance.
- Ensure all records, photographs, notes and compliance documents are captured and uploaded accurately.
- Support case management, reporting and audit processes.
Continuous Improvement
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Identify opportunities for better processes, improved productivity and enhanced resident experience.
- Encourage operatives to follow consistent working standards, sharing good practice.
- Suggest improvements to specifications, materials or methods to support better long term asset performance.
(Please refer to the attached recruitment pack for more information.)
Application Process:
We require an application form to be completed for every role.
We do not require recruitment agency support at this time – all speculative CV’s will be treated as a direct application.
Your Hedyn, our comprehensive benefits package:
We believe Hedyn is a great place to work and it’s important to us that our people feel the same way.
As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.
We are still at the beginning of our journey. Join us to help shape it.
Enhanced Pension Scheme:
We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.
Enhanced Annual Leave:
You’ll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years’ service.
SMART Working (dependent on role):
You’re trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities.
At Hedyn, we believe that ‘work is something you do rather than somewhere you go.’
Health and Wellbeing:
We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.
Flexible Benefits
We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.
Development:
We offer many professional and personal development options such as sponsored study opportunities and career progression and development.
We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.
If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.
