Overview
We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. This role is pivotal in ensuring a seamless dining experience for our guests while overseeing the daily operations of the front of house. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a commitment to maintaining high standards in food preparation and service.
Duties
- Supervise and coordinate the activities of front of house staff, ensuring exceptional service delivery.
- Assist in training and mentoring new team members, fostering a positive work environment.
- Oversee food preparation and presentation to guarantee quality and compliance with health and safety regulations.
- Manage reservations and guest inquiries, providing assistance as needed to enhance customer satisfaction.
- Collaborate with kitchen staff to ensure timely food production and service.
- Handle customer complaints or issues with professionalism and tact, striving for resolution.
- Maintain cleanliness and organisation of the front of house area, ensuring it meets company standards.
- Assist in inventory management and ordering supplies as required.
Qualifications
- Previous experience in a supervisory role within a restaurant or hotel environment is essential.
- Strong knowledge of food preparation techniques and culinary standards.
- Excellent team management skills with the ability to motivate and lead staff effectively.
- A passion for hospitality and delivering outstanding customer service.
- Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
- Strong communication skills, both verbal and written, with a friendly disposition.
- Flexibility to work varied shifts, including evenings and weekends as required.
If you are enthusiastic about leading a team in providing exceptional dining experiences, we encourage you to apply for the Front of House Supervisor position. Join us in creating memorable moments for our guests!
Pay: £13.50-£14.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Experience:
- Hospitality: 2 years (required)
- Supervising: 2 years (required)
Work Location: In person
