- Multiple opportunities at our picturesque Northern Rivers campus
- Total remuneration package up to $94,862
- Join a connected, purpose driven regional university
Be Bold. Belong. Be More.
At Southern Cross University, we do things differently, and so can you.
A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.
You can be good anywhere. Here, you can be great.
Your opportunity
Join the Student Administration Services team at Southern Cross University as a Student Administration Officer, where you will provide administrative support during the student lifecycle, with a focus on enhancing our student experience.
You will make an impact by:
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Provide advice and support to students with a focus on efficiency and accuracy of information provided
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Undertaking a range of administrative tasks including data entry, record management and preparation of correspondence
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Working collaboratively within the team to resolve student and staff enquiries and support service excellence
What you will bring
You are passionate about providing excellent service to university students, with strong verbal and written communication skills. To succeed in this role, you will also need:
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A relevant tertiary qualification and a minimum two (2) years of applicable experience in a student administration, customer service, government, or other high-volume administrative environments
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Strong time management skills with a high level of attention to detail
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Demonstrated analytical and problem-solving skills and the ability to exercise initiative.
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An ability to interpret and apply policy, procedures and guidelines
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Strong computer literacy, including experience with databases, and Microsoft applications. Experience with student administration systems is desirable
Why Southern Cross University
SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.
Your opportunity is:
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Multiple full-time, continuing (permanent) and fixed-term (6 months) opportunities
- Located at Lismore, NSW 2480
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HEW Level 4. The base salary ranges from $75,500 - $81,079 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $94,862.
You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?
Be more with Southern Cross University today
Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.
Name: Miss Kate Mackell, Manager, Shared Services Hub
Phone: 0423203946
Email: [email protected]
Applications close 11.30pm AEST 23 July 2026
Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.
Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description. Information to support you prepare your application is available on our website.
Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to [email protected].
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Position description
