Job Summary
My client, a manufacturing company based in Tewkesbury is looking to recruit a proactive and customer-focused Customer Account Executive to join them on a Temp to Perm or Permanent basis, depending on your availability. This role involves managing client accounts as well as fostering strong working relationships. The ideal candidate will possess excellent communication skills, analysis capabilities, and experience with Sage or similar CRM platforms. This position offers an engaging environment where you will contribute to client satisfaction and business growth.
Duties
- Manage and develop existing customer accounts to ensure ongoing satisfaction and retention
- Take client briefs and prepare quotations
- Processing customer orders al the way through to delivery
- Raise client invoices and approve supplier invoices
- Collaborate with internal teams to ensure seamless service delivery and resolve any client issues promptly
- Prepare customised proposals and presentations for clients based on their financial goals
- Manage queries in a timely and professional manner
Skills
- Proven experience with Sage or similar Customer Relationship Management (CRM) systems as well as good MS Office experience
- Excellent communication skills, both written and verbal, with the ability to explain complex concepts clearly
- Analytical skills to interpret data, assess client needs, and develop strategic solutions
- Organised approach to managing multiple accounts simultaneously with attention to detail
- Ability to build rapport with clients and foster long-term relationships
- Proactive attitude with problem-solving capabilities and a customer-centric mindset.
Pay: £14.35-£15.30 per hour
Benefits:
Work Location: In person
