Come and join the team at Brew York as a Bar Supervisor!
Minimum 20 hours per week
Key duties of the role are:
Legislation - Keeping up to date with licensing legislation, liaising with the authorities and taking overall legal responsibility for the premises (including Challenge 25 policy)
Staff – Support Managers of Beer Hall/Tap Room to ensure training and motivation of all staff working in the Beer Hall/Tap Room and all staff adhere to policies.
Recruitment- Highlight any gaps in resource with Managers of Beer Hall/Tap Room and support where needed
Support on Staff Scheduling – assess the needs of the business to meet customer demand and staff the Tap Room and Beer Hall accordingly, by producing rotas on rolling monthly basis when required
Service - Oversee the service of beverages and have overall responsibility for the service standards of the Beer Hall/Tap Room when scheduled for covering for Manager.
Staff Breaks – ensure staff breaks are given in accordance with current employment law and in consideration of the demands of the business
Stock Control – Support with conducting weekly/monthly stock takes, ensure stock rotation and replenish stock as efficiently as possible (i.e. using delivery services where appropriate). All Stock must be input into the till so that stock can be monitored. Any deliveries should be checked against order form before accepting. Any stock needs to be input correctly into system before sale.
Cellar Management – movement of beer to Beer Hall/Tap Room, preparation of beer for dispense and ensure good condition of all beers. Line cleaning to be completed weekly Sunday evenings after close. Adhere to industry standard Cellar Management Practice. Ensure all empty kegs and casks are disposed of properly
Hygiene – Support Beer Hall and Tap Room Managers for ensuring hygiene of Beer Hall/Tap room and associated facilities (Toilet checks/maintenance etc) is of a high standard and any issues with Facilities should be reported to appropriate person to fix.
Open And Close of Beer Hall/Tap Room – When covering for Beer Hall/Tap room Manager Overall responsibility of cleanliness and all actions completed on checklists , Liaise with Housekeeper on any issues
Health & Safety – Ensure all working within the Beer Hall/Tap Room does so in compliance with Health & Safety standards
Complaints – dealing with customer complaints and/or challenging customers and highlight any issues with General Managers.
Events – Work with the events coordinator to fulfill all event requirements in line with set process.
Ensure incident log maintained
Ensure any maintenance issues are reported immediately
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must be able to frequently lift and/or move up casks and kegs which weigh close to 60 kilograms.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may he made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate to loud most of the time. Temperatures vary seasonally in work areas.
Required Qualifications/Experience
Essential:
- A good standard of GCSE education
- Good knowledge of the Craft Beer sector and the on and off trade
- A good understanding of Cellar Management and Beer Dispense
- Customer service experience
- Leadership and organisational abilities
- Good interpersonal skills
- Problem-solving attitude
- Flexibility to work in shifts
Desired:
- Personal Alcohol License
- 2 years+ experience working in a bars of the on trade
Compensation & Benefits
- Staff discounts
- Uniform (T-Shirts, Hoodies)
- Company Pension (3% of eligible salary) Contributions (from 1st Jan 2018)
Pay: £13.21 per hour
Benefits:
- Company pension
- Employee discount
Ability to commute/relocate:
- York YO1 9TT: reliably commute or plan to relocate before starting work (required)
Experience:
- Bar: 2 years (required)
- Supervising: 1 year (required)
Work Location: In person
