Overview
We are seeking a proactive and experienced Centre Manager to oversee daily operations within our facility. The ideal candidate will possess strong organisational skills, leadership qualities, and technical knowledge to ensure the smooth running of the centre. This role offers an excellent opportunity for individuals looking to lead a dynamic team and contribute to operational excellence.
Our Centre Managers are responsible for the overall management and leadership of their centre and team and are ultimately accountable for performance in all operational areas including people, service operations, profit, sales and administrative duties.
This is a hands-on role so you will spend time in the service bays with the team, training, motivating and assisting when necessary to ensure a seamless and timely operation is maintained. Ideally you should also be experienced and qualified to carry out MOT testing, fast fit repairs or servicing as and when required, according to the demands of the business operation.
Duties
- Being proactive in achieving and/or exceeding sales targets and operating budgets
A minimum of 2 years’ experience within the automotive industry is preferred along with a previous track record of managing customer relations and being responsible for a small team.
- Driving the quality and consistency of customer service
- Ensuring transaction and customer satisfaction targets are achieved
- Efficiently managing any customer complaints
- Effectively managing the team and resources to build a strong reputation for our brand within the local area
- Managing all stock and ordering requirements
- Being involved with the development of the Centre, including PR and marketing to raise business profile
Qualifications
- 3 years proven experience in centre management or a similar leadership role
- Strong organisational skills with the ability to manage multiple priorities efficiently
- Excellent communication skills, both verbal and written
- Ability to work independently and lead a team effectively
- Full Drivers Licence
- This position is suitable for motivated individuals with a hands-on approach who are committed to maintaining high standards within a busy environment. The successful candidate will be instrumental in ensuring the centre operates seamlessly while fostering a safe and productive workplace.
Pay: £36,000.00-£38,000.00 per year
Benefits:
- Company pension
- Employee discount
- Life insurance
- On-site parking
- Profit sharing
- Referral programme
- Store discount
Work Location: In person
