About the Role At Open Medical, we have one driving mission: Smarter, Faster Care. We are the experts behind Pathpoint, the award-winning platform synchronising clinical workflows and transforming patient outcomes globally.
We are looking for a proactive HR and Office Assistant to join our team on an initial 6-month fixed-term contract. This role is a vital addition to support us through a busy period of increased recruitment, with the potential to convert into a permanent, full-time position depending on business needs. We are open to both full-time and reduced FTE candidates for this role.
This is a hands-on, fast-paced role perfect for someone who is keen to learn and loves getting involved in both people and office operations. While you will work closely with the Head of HR you should have the confidence to complete tasks independently, manage your own workload, and drive daily administrative processes forward without needing constant direction.
Our Environment Our team is full-time in-office, as we believe this is how we collaborate, problem-solve, and develop ourselves best. Based at our HQ in Ealing Broadway, West London, we are a small, fast-moving team of around 35 and growing!
What you will be doing
Recruitment
- Drafting and posting job adverts, and corresponding with recruitment agencies whilst keeping the Applicant Tracking System up to date at all times
- CV and phone screening candidates, liaising with hiring managers and candidates to keep them updated on the process
- Interview booking and note taking, communicating outcomes to candidates
Onboarding
- Drafting and sending out offer letters, starter forms and contracts
- Conducting reference and other background checks
- Coordinating the new starter workflow to ensure recruits are set up for their first day
- Delivery of selected induction sessions, following up to ensure all activities are completed
- Setting up new starter files, sending pre-reads to new starters
HR Administration
- Maintenance of HR databases and systems, generating data for quarterly reports
- Managing issue, and return of company assets to employees
- Coordinating appraisals and other HR related meetings
- Note taking for both formal and informal ER meetings
Office Support
- Answering the phone, directing calls, welcoming visitors
- Coordinating meeting rooms and refreshments for internal and external meetings
- Serve as the main point of contact for office supplies, the landlord and cleaning company, as well as facilities and health and safety coordination
- General tidiness and maintenance of the office
- Support with travel bookings for the team, and ordering of office supplies
- Other ad hoc administrative tasks as required
What You’ll Bring to the Role (Skills & Behaviours)
- Organisation & Drive: Outstanding time management skills with a proven ability to prioritise a busy workload, multitask under pressure, and hit deadlines.
- Proactive Problem Solver: A fast learner who takes initiative, spots potential issues early, and knows when to confidently escalate them.
- People-First Communication: An engaging, outgoing personality with the confidence to welcome visitors, handle phone calls, and build strong relationships across the team.
- Attention to Detail: Pride in producing high-quality, accurate work with an openness to feedback and continuous improvement.
- Integrity: Absolute commitment to maintaining confidentiality, data protection, and information governance at all times.
Qualifications and Experience
- Experience: At least 1 year of experience in an HR, recruitment, or collaborative operations office environment.
- Tech Savvy: Strong proficiency in Google Workspace (Docs, Sheets, Slides, Calendar, Gmail). Experience with HR systems or Applicant Tracking Systems (ATS) is a big plus.
- Communication: Excellent written and verbal communication skills, with experience drafting professional correspondence and collating basic research/documentation.
- Flexibility: Adaptable to working hours and eager to proactively learn the inner workings of our business.
Benefits
- 33 days holiday per annum (including public holidays, pro rated for part-time candidates
- Private Health Insurance provided by Vitality, with a vast array of perks and discounts, including discounted gym membership.
- Cycle to work and salary sacrifice pension scheme.
- Paid sickness and compassionate leave, alongside enhanced parental leave.
- Salary range: £26-30k salary, depending on experience
Our Recruitment Process
- Apply online via this link
- Once we have screened CVs we will reach out for a quick 5-10 minute call to find out a little more about you and confirm logistics.
- The next stage is a 15-20 minute video call with the hiring manager and member of the HR team.
- Our final stage is an in person interview, usually with a task to prepare and present back to the panel.
- We strive to keep candidates updated at all stages of the process, and respond to all applications.
- We estimate that final stage interviews for this role will take place early to mid July
Pay: £26,000.00-£30,000.00 per year
Benefits:
- Casual dress
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Private medical insurance
Ability to commute/relocate:
- Ealing W5 5TL: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please confirm your salary expectations (range posted in advert)
- What is your notice period, or availability to start?
Experience:
- Human resources: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
