Join a Property Management team where you can build a career, not just manage properties.
We’re looking for an experienced and driven Property Manager to join our growing Property Management team.
You’ll be joining a team of four Property Managers collectively responsible for approximately 750 fully managed properties, with a defined role and dedicated support from our pre-tenancy and credit control teams.
This is an opportunity to take ownership of your portfolio, build strong relationships with landlords and tenants, solve problems and deliver an exceptional Property Management service.
At RMJ, we believe Property Managers should be able to focus on what they do best — managing properties, solving problems and delivering great customer service.
If you’re organised, proactive, commercially aware and enjoy working in a fast-paced environment where no two days are the same, we’d love to hear from you.
________________________________________
The Role
As a Property Manager, you’ll be responsible for the ongoing management of your portfolio from move-in through to the end of the tenancy.
You’ll work closely with landlords, tenants, contractors and colleagues to ensure properties are well managed, compliant and that issues are dealt with efficiently.
Your core responsibilities will include:
Maintenance Management
You’ll manage maintenance issues from the initial enquiry through to completion and invoicing, ensuring problems are dealt with efficiently and customers are kept informed throughout.
This will include:
- Handling maintenance enquiries from tenants and landlords
- Diagnosing and prioritising maintenance issues
- Liaising with contractors and arranging works
- Obtaining quotes and securing appropriate approvals
- Monitoring works through to completion
- Keeping landlords and tenants updated
- Reviewing invoices and ensuring works are appropriately closed down
- Managing urgent and emergency maintenance situations
Property Visits & Inspections
You’ll review third-party Property Visit reports and use your judgement to determine what action, if any, is required.
This will include:
- Reviewing Property Visit reports
- Identifying potential maintenance or property condition concerns
- Providing clear recommendations to landlords
- Following up required actions
- Monitoring recurring issues
- Ensuring appropriate records and actions are maintained
Compliance
You’ll take ownership of compliance certification following move-in and ensure important deadlines are proactively managed.
This will include:
- Monitoring property compliance requirements
- Arranging and tracking certification
- Ensuring certificates remain up to date
- Liaising with contractors and landlords where action is required
- Identifying and escalating compliance risks
- Maintaining accurate records
End of Tenancy
You’ll manage the End of Tenancy process from start to finish, requiring excellent organisation, communication and negotiation skills.
This will include:
- Managing the End of Tenancy process
- Serving appropriate legal notices
- Coordinating the property through the end of the tenancy
- Reviewing checkout information
- Negotiating the return of deposits
- Managing disputes where required
- Liaising with landlords, tenants and relevant third parties
Court hearings and bailiff/eviction attendance form part of the role where required, but these situations are very occasional — typically around 1–2 cases per month across the wider team.
Customer Service
You’ll be a key point of contact for landlords, tenants, contractors and colleagues.
We’re looking for someone who can:
- Deal confidently with day-to-day enquiries
- Build strong landlord and tenant relationships
- Communicate clearly and professionally
- Take ownership of problems rather than passing them on
- Manage difficult conversations calmly
- Find practical solutions
- Deliver consistently high standards of customer service
________________________________________
What We’re Looking For
You don’t need to know everything on day one, but you do need the right attitude, organisation and willingness to learn.
We’re particularly interested in people who have:
- Previous experience within residential Property Management
- A strong understanding of the property management lifecycle
- Excellent organisational and time-management skills
- Strong written and verbal communication skills
- The ability to prioritise competing workloads
- Confidence dealing with landlords, tenants and contractors
- Good problem-solving and decision-making skills
- The ability to work independently while contributing to a wider team
- A proactive approach and strong attention to detail
- The resilience to work effectively in a busy environment
Experience dealing with compliance, maintenance, End of Tenancy processes and tenancy legislation would be highly advantageous.
________________________________________
Why RMJ?
An Award-Winning Place to Work
We’re proud of our culture and the environment we’ve created for our people.
- Proud to be part of The Sunday Times Best Places to Work in the UK – 2026
- Winners of the coveted Double Gold at the Estate Agency Awards 2024
- A business committed to continuous improvement and growth
- Regular incentives and recognition
Real Career Progression
We don’t see Property Management as a career with a ceiling.
We actively support our people to develop and progress, whether that means becoming a Senior Property Manager, Team Leader or moving into another area of the business.
There are opportunities to explore careers across:
- Property Management
- Lettings
- Estate Agency
- Support & Operations
- Leadership and Management
Your career development is something we’ll work on with you, rather than something you have to figure out alone.
Training & Development
We invest in our people.
You’ll benefit from:
- Regular in-house training
- Coaching from senior leadership
- Ongoing development opportunities
- Support from experienced colleagues
- Continuous improvement to our processes and ways of working
Whether you’re looking to strengthen your existing Property Management skills or take the next step in your career, we’ll give you the opportunity to develop.
A Structure Designed to Support You
We understand that Property Managers perform best when they can focus on Property Management.
That’s why our team benefits from:
- Dedicated pre-tenancy support
- Dedicated credit control
- Defined Property Management responsibilities
- Local offices supporting the properties being managed
- A team structure designed to provide support when you need it
Our four Property Managers collectively manage approximately 750 fully managed properties, giving you the benefit of working within an established team rather than being expected to operate in isolation.
________________________________________
What You Can Expect From Us
We want you to enjoy coming to work and feel that you’re progressing.
A supportive team
You’ll work alongside experienced colleagues in a collaborative environment.
Training and coaching
We invest in your development and provide regular opportunities to learn.
Recognition and incentives
We recognise hard work and performance through regular incentives.
Career opportunities
We actively encourage progression within Property Management and across the wider business.
Continuous improvement
We’re constantly looking at better ways to work, improve our service and make life easier for our teams and customers.
A business that is growing
We’re committed to continued growth and want our people to grow alongside us.
________________________________________
Salary & Benefits
Basic salary: £30,000–£35,000 depending on experience
Working hours: Monday–Friday, 9:00am–6:00pm
Holiday: 28 days per year, including bank holidays
Pension: Statutory workplace pension
Additional benefits:
- Regular incentives
- In-house training and coaching
- Career progression opportunities
- Opportunities to progress across Property Management, Lettings, Estate Agency and Support
- Support from dedicated pre-tenancy and credit control teams
________________________________________
The Person We’re Looking For
Most importantly, we’re looking for someone who takes ownership.
Someone who sees a problem and thinks:
“How do I solve this?”
rather than:
“Whose job is this?”
You’ll enjoy this role if you like working with people, solving problems, managing your own workload and seeing the direct impact of the service you provide.
If you’re ambitious, customer-focused and want to develop your career within a growing property business, we’d love to hear from you.
Property Manager
Location: 1, 3 Eltham Rd, London SE12 8ES
Salary: £30,000–£35,000 basic salary depending on experience
Hours: Monday–Friday, 9:00am–6:00pm
Holiday: 28 days including bank holidays
Department: Property Management
Pay: £30,000.00-£35,000.00 per year
Benefits:
Work Location: In person
