STOCK CONTROLLER
Macknade Fine Food Hall creates spaces and experiences that bring communities together around a shared love of food & drink. Encompassing retail, hospitality, events, food service and farming, the Macknade brand has been synonymous with quality and community since 1847.
At Macknade, we're passionate about great food, exceptional service, and creating memorable experiences for our customers. We're now looking for a Stock Controller to help keep our operation running smoothly behind the scenes.
THE ROLE
As our Stock Controller your role will include:
- Responsibility for stock control, goods-in management, warehouse organisation, and supporting stock integrity across the business.
- Working closely with colleagues across multiple departments to ensure products are in the right place, at the right time, and that our high standards are maintained throughout.
- Analysing and reporting on stock control KPI’s, identifying opportunities to improve accuracy and reduce stock loss
- Acting as a key user of the EPOS system, supporting stock related processes with data accuracy
We are looking for someone with:
- Experience in stock management or warehouse operations
- Previous experience in supervising a small team
- Strong organisational skills and attention to detail
Why join Macknade?
- We are a genuinely collaborative, values-driven business
- You will have the chance to make a real impact in a well-loved local brand
- This is a role where you will be trusted, involved, and heard
- You will be surrounded by great people, great food, and a strong sense of purpose
The salary for this role will be between £30,000 to £33,000 FTE
This is a full time position of 42.5 hours per week and will include some evening and weekend working.
The closing date for this role is the 21st August
BENEFITS
What you will get:
- 20% discount on products, with regular 30% discount weeks
- Discounts on all onsite partner facilities (Gym/Vets/Massage Therapy/Sauna/SpinLab)
- Regular team social activities throughout the year
- Free parking and freshly made lunch from our kitchen every day
NEXT STEPS
To apply, please read the full job description below and submit a CV with a covering letter via our website www.macknade.com/careers
Please note we do not guarantee a response to applications made via Indeed
Check us out on social media - @macknade on Instagram and Facebook.
JOB DESCRIPTION
Post: Stock Controller
Reports To: Shop Floor & Stores Manager
Role Summary
To support the effective management of stock control, goods-in operations, and warehouse activities at the Faversham site, ensuring stock accuracy, operational efficiency, and excellent support for the wider business.
Key Responsibilities
Stock Control & Inventory
- Manage stock movements across the business, ensuring accuracy and investigating discrepancies.
- Coordinate stock transfers between departments and locations.
- Maintain stock integrity through rolling counts, stock takes, and low/zero stock procedures.
- Analyse and report on stock control KPIs, identifying opportunities to improve accuracy and reduce stock loss.
- Process stock adjustments and communicate findings to relevant teams.
Goods In & Supplier Management
- Oversee the receipt, checking, and processing of all goods delivered
- Ensure deliveries are accurately recorded and processed within agreed timescales.
- Liaise with suppliers to resolve delivery issues and follow up on late orders.
Systems & Operational Support
- Act as a key user of the EPOS system, supporting stock-related processes and data accuracy.
- Work with the Buying Team to maintain accurate product and stock data.
- Support the day-to-day operation of the warehouse, ensuring efficient storage and movement of goods.
- Maintain clean, organised, and safe warehouse and storage areas.
- Take a hands-on approach to unloading, moving, and storing stock as required.
- Work closely with retail teams to support stock replenishment and product availability.
Health, Safety & Culture
- Comply with all company policies, procedures, and legislative requirements, including Health & Safety, Food Hygiene, and Data Protection.
- Promote safe working practices and ensure warehouse equipment is used correctly.
- Champion Macknade's vision, values, and commitment to delivering an outstanding customer experience.
- Participate in training and development activities.
- Demonstrate professional and positive behaviours in line with the Staff Code of Conduct.
- Undertake any other reasonable duties as required.
PERSON SPECIFICATION
Essential
- Experience in a warehouse, logistics, stock control, or retail stock management environment.
- Previous experience supervising or leading a small team.
- Good understanding of stock control and inventory management processes.
- Strong organisational skills with excellent attention to detail.
- Ability to work accurately and efficiently in a fast-paced environment.
- Competent using EPOS, stock management, or similar systems.
- Strong communication and interpersonal skills.
- A proactive, hands-on approach to work.
- Commitment to excellent customer service.
- Interest in high-quality food and drink and the Macknade brand.
Desirable
- Experience with stock control software or ERP systems.
- Forklift licence or certification.
- Experience within food retail, hospitality, or FMCG environments.
Key Behaviours
- Positive and professional attitude.
- Strong attention to detail.
- Reliable and accountable.
- Team-focused and collaborative.
- Flexible and adaptable.
- Committed to continuous improvement.
Pay: £30,000.00-£33,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Financial planning services
- Free flu jabs
- Free parking
Work Location: In person
