Job Summary
We are seeking enthusiastic and dedicated Floor Staff to join our dynamic team in a vibrant hospitality environment. The successful candidate will play a vital role in delivering exceptional guest experiences by providing attentive service, ensuring food safety standards, and maintaining a welcoming atmosphere. This position offers an excellent opportunity for individuals passionate about the hospitality industry to develop their skills and contribute to a memorable dining experience.
Duties
- Greet guests warmly and assist with seating arrangements
- Take accurate food and beverage orders, ensuring prompt service
- Serve food and drinks efficiently while maintaining high standards of presentation
- Assist with food preparation and kitchen support as needed
- Maintain cleanliness and organisation of the dining area, including clearing tables and resetting for new guests
- Ensure adherence to food safety regulations and hygiene standards
- Upsell menu items to maximise sales opportunities
- Provide excellent guest services by addressing enquiries and resolving issues promptly
- Support team members during busy periods to ensure smooth operations
- Manage time effectively to serve multiple tables efficiently during shifts
Qualifications
- Previous experience in hospitality, restaurant service, or similar roles is desirable but not essential
- Knowledge of food safety standards and basic food preparation skills are advantageous
- Strong communication skills with a friendly, professional demeanour
- Ability to work well under pressure in a fast-paced environment
- Good organisational skills with attention to detail
- Basic maths skills for handling payments and bills
- Kitchen or culinary experience is a plus but not mandatory
- Proven ability to manage time effectively and prioritise tasks
- A genuine passion for guest service and creating positive dining experiences
This role offers an engaging environment where teamwork, professionalism, and enthusiasm are highly valued. We welcome applicants eager to grow within the hospitality industry while delivering outstanding service.
Job Types: Full-time, Part-time, Permanent
Pay: £12.71-£14.00 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Sick pay
Work Location: In person
