Job Summary
We are seeking a proactive and detail-oriented Plant Hire / General Administrator to join our dynamic team. In this vital role, you will oversee the administration of plant hire operations, manage customer and supplier relationships, and ensure smooth day-to-day office functions. Your enthusiasm and organizational skills will help drive efficiency, support sales activities, and maintain accurate records. This position offers an exciting opportunity to be at the heart of our operational success, contributing to a vibrant and fast-paced environment where your skills will truly make an impact.
Responsibilities
- Coordinate plant hire bookings, ensuring timely delivery and collection of equipment while maintaining detailed records.
- Manage customer inquiries via phone, email, and CRM (Customer Relationship Management) software, providing exceptional service and support.
- Prepare and update sales administration documents using Microsoft Word, Excel, PowerPoint, and other Microsoft Office tools.
- Maintain accurate data entry within Sage accounting software and CRM systems to track rental agreements, invoices, and customer details.
- Support the procurement process by liaising with suppliers, processing purchase orders, and tracking deliveries.
- Organize and schedule appointments, meetings, and site visits efficiently using Microsoft Outlook and other organizational tools.
- Assist with general administrative duties such as filing, photocopying, data management, and correspondence to ensure smooth office operations.
- Communicate effectively with internal teams and external clients to facilitate seamless workflow and customer satisfaction.
- Monitor IT systems for basic troubleshooting issues related to computer literacy or software applications to ensure minimal downtime.
Experience
- Proven administrative experience in a busy office or operational environment.
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with CRM software for managing customer relationships effectively.
- Excellent communication skills in English—both written and verbal—to interact confidently with clients and team members.
- Demonstrated ability to prioritize tasks efficiently using time management skills in a fast-paced setting.
- Strong organizational skills with attention to detail to maintain accurate records and documentation.
this job is basically a part time flexible hours role, that would suit someone that may have other responsibilities during the working week, a good understanding of the construction plant hire industry would be advantagegous, strong organisational and computer skills a must.
Pay: £300.00-£450.00 per week
Benefits:
- Casual dress
- Flexitime
- Free parking
- On-site parking
- Work from home
Work Location: In person
