We are an Orthodontic clinic in the heart of London
An exciting opportunity has arisen due to the growth of the business to join our team as a Part Time Dental Treatment Coordinator working 2-3 days per week.
Job Role:
- Guide patients all the way through their dental improvement journey from enquiry to treatment completion and aftercare.
- Handle all leads according to the designated pathway, ensuring all information is captured and recorded as required.
- Follow up individual patient lists to convert patients and generate revenue.
- Handle payments to the practice by card, finance and BACS transfer.
- Make future appointments as required, including follow up calls reviewing treatment plans.
- Have strong negotiation and closing skills
- Be incentivised by hitting key targets
- Clearly explain treatment / payment options to patients and assist them with any enquiries to enable them to begin their journey to better teeth.
- Offer patients an exceptional level of customer service and assistance.
- Liaise with clinicians and other members of the team to best serve patients.
- Have excellent admin and record-keeping abilities.
- Minimum 1 year customer service and sales experience.
- Previous dental / orthodontic experience preferred.
- Self-motivated and with a strong work ethic.
Salary: Based on experience + commission
Schedule:
- 2-3 days per week, Saturdays being mandatory
Job Type: Part-time
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- TCO/Referral/Sales: 1 year (required)
- Dental Reception 1 year (required)
- GDC registration is preferred
Work Location: In person
Job Type: Part-time
Pay: £28,000.00-£35,000.00 per year
Work Location: In person