Following a review of the role against the current Home Office sponsorship requirements, it has been determined that this role does not satisfy the relevant eligibility requirements for sponsorship and therefore we are NOT in a position to offer sponsorship for this vacancy. Candidates applying for this role must therefore have the right to work in the UK without the need for employer sponsored immigration status.
An exciting opportunity has arisen for a Patient Pathway Coordinator in the Department of Psychology You will have the unique opportunity to support and gain experience within the Specialist Service.
The post holder will provide a pivotal administrative service to consultants and their clinical teams. They will work flexibly with the other team members within the Clinical Support Unit and provide a professional, efficient administrative service to patients. The main function of the role will be to coordinate and schedule the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process.
This post is 0.53 WTE to cover Monday to Friday and between the hours of 9am-5pm.
We are looking for an independent, enthusiastic and well organised person to join our busy team. The role of the Patient Pathway Coordinator is to work closely with clinicians and Patient Pathway Lead to ensure that the care pathway of all patients is effectively managed.
The ideal candidate will have excellent interpersonal and organising skills, attention to detail, IT skills and ability to communicate across all levels. The successful candidate will be providing support to the clinical teams and ensuring continuation of service at all times.
At the Royal National Orthopaedic Hospital (RNOH), we are committed to achieving the best staff experience in the NHS. In the 2023 NHS Staff Survey, we proudly:
Scored above the national average for the People Promises: "We are recognised and rewarded," "We are always learning," "We work flexibly," "We are a team," and for staff engagement.
Ranked #1 among all Trusts in North and Central London for all People Promises and themes.
Ranked #1 among all Acute Specialist Trusts for "We work flexibly."
At RNOH, we’re committed to being actively anti-discriminatory and actively inclusive. We recognise our brilliant people do brilliant work, and we offer rewarding careers, no matter what their background. We continue to strive to break down barriers to be the Trust where people come together because what they do matters, makes a difference and where they can thrive.
Joining our organisation means enjoying a wide range of staff benefits, including:
24/7 access to wellbeing support through our Employee Assistance Programme.
A Rewards & Recognition platform, offering opportunities to thank colleagues, send gifts, and access exclusive discounts.
A dedicated Staff Wellbeing Hub, providing a space to relax and recharge away from the work environment.
Salary sacrifice schemes for transport (season ticket loans, car and bike), electrical goods, and childcare
At RNOH, we are more than a workplace—we are committed to patients, to excellence and the wellbeing of our staff.
This role will primarily be focussed on supporting the Clinical Team within Psychology.
Duties will include: typing of correspondence, chasing results, cashing up clinics, managing department inbox, fully utilising clinics, recording and validating activity on EPIC, and liaising with internal stakeholders.
Please see attached job description for more information about this role.