Garden Centre Assistant – Plants Team Member
Location: Gordale Garden Centre
Hours: Part-time or Full-time. Full-time colleagues work five days per week, including one weekend day. Part-time colleagues work a minimum of three days per week, including one weekend day.
Pay: From £12.71 per hour, rising with service.
Contract Type: Permanent.
About Us
Gordale Garden Centre is a long-established, award-winning, family-run business set in 15 acres of beautifully landscaped grounds. With a covered shop, food hall, extensive outdoor plant area, children’s play areas, petrol station, and coffee shop, we provide a unique and enjoyable experience for our customers.
At Gordale, we pride ourselves on being a fantastic place to work. Our friendly atmosphere, supportive team, and excellent benefits make us a great choice for anyone looking to grow their career in retail and customer service.
Role Overview
As a Garden Centre Assistant – Plants Team Member, you will play an important role in delivering exceptional customer service while maintaining our extensive outdoor and indoor plant departments to the highest standards. This is a varied, hands-on role where you'll care for plants, assist customers with their gardening needs, and help create an inspiring shopping environment.
Previous horticultural qualifications, such as RHS Level 2 or equivalent, would be advantageous but are not essential. We welcome applications from individuals with a genuine passion for plants and gardening and a willingness to learn and help our customers.
Key Responsibilities
Plant Department Duties
- Deliver outstanding customer service, offering advice and recommendations to help customers choose the right plants for their gardens.
- Water, feed, deadhead, prune, and generally care for plants to maintain excellent quality and presentation.
- Ensure plants are correctly priced, attractively displayed, and regularly replenished.
- Assist with seasonal plant displays and merchandising throughout the year.
- Promote Gordale's loyalty card to enhance the customer experience.
- Maintain high standards of cleanliness, presentation, and safety throughout the plant area.
Stock & Operational Duties
- Receive, check, and unpack plant deliveries safely and accurately.
- Move stock efficiently between delivery areas and the sales floor using appropriate equipment where required.
- Rotate stock and remove poor-quality plants to maintain excellent standards.
- Ensure storage and back-of-house areas remain clean, safe, and organised.
- Support stocktaking and inventory management processes.
- Complete daily safety checklists and report any maintenance or safety issues to management.
Your Skills and Qualities
- Passion for Plants: A genuine interest in plants and gardening. Previous horticultural knowledge or qualifications would be beneficial but are not essential.
- Customer-Focused: A warm, approachable attitude with a passion for helping customers.
- Team Player: Work collaboratively to support colleagues across the garden centre.
- Detail-Oriented: Take pride in maintaining high standards of plant quality, presentation, cleanliness, and safety.
- Physically Fit: Able to lift, carry, and move plants, compost, and other garden products while working outdoors in all weather conditions.
- Reliable: Punctual, proactive, and committed to upholding Gordale's high standards.
Benefits of Working at Gordale
- Competitive Pay: With increases in line with service.
- Generous Store Discount: Enjoy savings on our wide range of products.
- Free Parking On-Site: Convenient and stress-free.
- Company Pension Scheme: Secure your future.
- Friendly and Supportive Team: Be part of a positive and welcoming workplace.
Working Hours
We are happy to consider both part-time and full-time applications for this role.
- Full-time: Five days per week, including one weekend day.
- Part-time: A minimum of three days per week, including one weekend day.
Additional hours may be available during peak seasonal periods.
Please state in your letter of application, uploaded with your Indeed application, whether you are applying for a full-time or part-time position and indicate your preferred working pattern.
How to Apply
If you're passionate about plants, enjoy working outdoors, and love providing excellent customer service, we'd love to hear from you.
Please apply via Indeed and upload a covering letter telling us why you would like to join the Gordale team. Be sure to confirm whether you are applying for a full-time or part-time position and your preferred working pattern.
Apply now to become part of the Gordale family!
Pay: From £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
