We’re hiring an Agentic Tech Lead to power the Zero Friction tribe - Openwork’s Automation Centre of Excellence.
This is a pivotal role with a clear mandate: remove friction from the business. You’ll design and deliver agentic AI and automation solutions that eliminate manual effort, streamline operations, and fundamentally improve how work gets done.
This is a true hands-on leadership role. You’ll spend half your time building; developing agentic workflows in Microsoft Foundry, designing automation pipelines in Power Automate, and integrating across the Microsoft estate, and the other half leading engineers, setting standards, and driving technical excellence across the tribe.
Openwork is Azure-native and Microsoft-first, with an automation stack built on Microsoft Foundry, Power Automate, and AI Builder. You’ll be the expert in this space - shaping how these tools are used, defining reusable patterns, and guiding the evolution of the stack.
This role is suited to someone already operating at depth with agentic AI in production, who understands both its potential and the governance required to deploy it safely in a regulated financial services environment.
This is a hybrid role based in Swindon, with 3 days required in the office.
The benefits:
- Salary - up to £75,000
- Bonus scheme - on target bonus - 15%
- Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
- Critical illness cover
- Income protection
- Death in service - 4x salary
- 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
- A range of other flexible benefits to include private medical insurance, dental insurance and much more.
Your responsibilities will include:
- Leading the end-to-end design and delivery of agentic AI and automation solutions, from concept to production
- Building and governing multi-agent workflows in Microsoft Foundry, including LLM orchestration, RAG patterns, and AI-driven automation
- Designing and delivering automation using Power Automate and AI Builder (document processing, OCR, data extraction, process automation)
- Architect process orchestration and integrate with downstream systems across the business
- Defining and maintaining a technical patterns library (reusable components, prompts, workflow blueprints)
- Line managing and developing the Zero Friction engineering team, driving performance and capability
- Setting and enforcing engineering standards across quality, testing, observability, and documentation
- Partnering with Architecture and CTO leadership on agentic AI strategy and governance
- Evaluating emerging tools and provide clear, evidence-based recommendations.
