Front of House Supervisor – Brighton
Full Time | Varied Shifts | Weekends Required | Hourly Rate Plus Tips
About Julien Plumart
Julien Plumart is a little slice of France in the heart of Brighton, celebrated for elegant pâtisserie, warm hospitality, and unforgettable customer experiences. Everything we serve is made by hand each day, and our FOH team plays a key role in bringing that quality to life for our guests. We pride ourselves on exceptional service and a welcoming, refined atmosphere.
About the Role
We’re looking for a charismatic Front of House Supervisor or experienced FOH team member to join our founder‑led pâtisserie. You’ll be one of the first people our guests meet, creating a warm welcome and delivering exceptional service that reflects the craft behind our products.
Key Responsibilities
- Greeting guests with warmth and professionalism
- Managing any reservations and seating to ensure smooth guest flow
- Handling guest questions or concerns with care
- Presenting menus, explaining specials, and guiding guests through our pâtisserie offering
- Preparing hot and cold drinks to a high standard and supporting barista activities
- Plating and presenting food items with care, consistency, and attention to detail
- Processing transactions accurately and efficiently
- Maintaining a clean, organised and welcoming front‑of‑house environment
- Following food safety standards when handling and serving products
- Working collaboratively with the team to deliver a seamless, refined guest experience
- Attending to customer needs promptly and courteously, upholding our hospitality standards
What We’re Looking For
- Solid Front of House experience is essential — we’re looking for people who can uphold consistent, high‑quality service standards and deliver an exceptional customer experience.
- Friendly, confident communicator with a guest‑focused approach
- Ability to work in a fast‑paced environment with strong attention to detail
- Organisational skills to manage multiple tasks smoothly
- Flexibility to work varied shifts, including weekends
- A genuine passion for hospitality and a desire to grow and stay within a customer‑focused environment.
- French‑speaking is an advantage, reflecting our French heritage
Why Join Us
You’ll be supported to grow, learning the service style and standards that define the Julien Plumart experience. With the business expanding, there will be opportunities to develop your skills and contribute to a dynamic, evolving operation.
How to Apply
A cover letter is essential. Tell us about you, your passion for hospitality, and why you’d like to work with us.
Job Type: Full-time
Pay: From £13.50 per hour
Expected hours: 25.0 – 35.0 per week
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Application question(s):
- What customer service skills and behaviours do you have that would help you deliver exceptional, consistent and refined guest experiences in a high end pâtisserie?
- Are you based in or can you easily commute to Brighton?
Experience:
- Food service: 2 years (required)
Work Location: In person
