Job Summary
We are seeking a dedicated and energetic Dental Nurse/Receptionist to join our dynamic dental team. This dual-role position offers an exciting opportunity to provide exceptional patient care while managing front desk responsibilities. You will be the friendly face and efficient coordinator that ensures smooth daily operations, creating a welcoming environment for all patients. Your enthusiasm, organizational skills, and communication abilities will be vital in delivering outstanding service and support within our dental practice.
Responsibilities
- Greet patients warmly, ensuring they feel comfortable and valued from arrival through departure
- Assist dental professionals during procedures by preparing instruments, sterilizing equipment, and maintaining a clean clinical environment
- Manage appointment scheduling, cancellations, and patient records with precision using our IT systems
- Provide comprehensive patient care by explaining treatment plans, answering questions, and offering post-treatment instructions
- Handle reception duties including answering phone calls, managing inquiries, and processing payments efficiently
- Maintain accurate documentation of patient information, treatment notes, and clinical records in compliance with privacy standards
- Support infection control protocols and ensure all clinical areas meet health and safety regulations
Qualifications
- Proven experience as a Dental Nurse or Receptionist within a healthcare or dental setting is preferred but not essential; training can be provided for the right candidate
- Strong communication skills in English to effectively interact with patients and team members
- Excellent organizational skills to manage multiple tasks seamlessly in a fast-paced environment
- Basic IT literacy to navigate scheduling software, electronic health records, and communication tools
- Knowledge of patient care principles and nursing practices relevant to dental care
- Ability to work collaboratively as part of a team while demonstrating professionalism and empathy
Join us to make a positive difference in patients’ lives while developing your career in a vibrant, supportive environment!
Pay: £11.00-£16.00 per hour
Benefits:
Work Location: In person
