Job Summary
We are seeking a friendly and efficient Cashier/Forecourt Assistant over the age of 18 to join our team on Saturdays 13.30-21.00. The successful candidate will be responsible for providing excellent customer service, processing transactions accurately, and maintaining a welcoming environment at our forecourt.
Duties
- Greet customers warmly and assist with their purchases in a professional manner
- Operate the cash register, handle cash, card payments, and process refunds accurately
- Provide information about products and services available at the forecourt
- Maintain cleanliness and organisation of the till area and surrounding environment
- Upsell additional products or services to maximise sales opportunities
- Manage stock levels, merchandising displays, and ensure products are well-presented
- Answer customer queries via phone or in person using polite phone etiquette
- Assist with general store duties as required, including organising shelves and stock rotation
- Ensure compliance with health and safety regulations within the forecourt area
Experience
- Previous experience in retail or customer service is advantageous but not essential; full training will be provided
- Strong communication skills with an emphasis on clear and courteous interaction
- Basic maths skills for handling transactions accurately
- Good organisational skills to manage time effectively during busy periods
- Ability to demonstrate excellent phone etiquette and professional demeanour at all times
- Proven ability to upsell products while maintaining a friendly approach
- Effective time management skills to prioritise tasks efficiently
This role is ideal for individuals who enjoy engaging with customers, working in a fast-paced environment, and contributing positively to team goals. We welcome applicants who are organised, proactive, and eager to deliver exceptional service.
Pay: £12.71 per hour
Benefits:
Work Location: In person
