- Location: Chester HQ - Hybrid.
- Contract: Fixed Term Contract - 3 months.
- Salary: £24,000 to £26,000 per annum
- Working Days & Hours: Monday to Friday, 37.5 hours per week
- ️Team: Facilities, Front of House & Workplace Support
- Reporting to: Group Facilities & Health and Safety Manager
At Forge Holiday Group, we don’t just do holidays, we create memories. With market-leading brands like Sykes Holiday Cottages, Forest Holidays and Bachcare in New Zealand, we’re 1,700+ strong and powered by four values: One Business One Team, Keep it Simple, Grow & Learn, Sustainable Impact.
We're looking for an organised, proactive and people-focused Facilities Co-ordinator to help keep our Chester HQ running smoothly. Whether you're welcoming visitors, supporting colleagues, coordinating contractors, setting up meeting spaces or ensuring our workplace looks its best, you'll play an important role in delivering a safe, professional and welcoming environment for everyone.
About the Facilities Co-ordinator Role:
As a Facilities Co-ordinator, you'll support the day-to-day operation of our Chester HQ, helping create an exceptional workplace experience for colleagues, visitors and contractors. This is a varied role where no two days are the same. You'll provide workplace and front-of-house support, coordinate facilities services, manage routine administration and help maintain a clean, organised and professional office environment. If you enjoy being hands-on, working with people and making things happen behind the scenes, this could be the perfect opportunity for you.
What You’ll Do:
- Maintain a clean, safe and welcoming working environment across One City Place, with particular focus on our dedicated social and meeting floor.
- Provide visible workplace support to colleagues, visitors and contractors.
- Support front-of-house cover, meeting room setup and colleague engagement activities.
- Manage routine facilities administration including parking portal updates, purchase orders, ordering and record keeping.
- Coordinate suppliers and contractors to support timely completion of planned and reactive tasks.
- Receive, sort and distribute post and deliveries, including arranging courier collections where required.
What You’ll Bring:
- ✅ Experience in facilities, workplace services, office support, hospitality or front-of-house environments
- ✅ Excellent customer service and communication skills
- ✅ Strong organisational skills with the ability to manage multiple priorities
- ✅ Confident using Microsoft Office, Outlook and administrative systems
- ✅ A proactive and practical approach to workplace support
- ✅ Ability to build positive relationships with colleagues, visitors, suppliers and contractors
Even Better If You Have…
- ➡️ Experience supporting a busy office or headquarters environment
- ➡️ Experience using facilities, helpdesk or purchase order systems
- ➡️ IOSH Working Safely or similar Health & Safety training
- ➡️ First Aid qualification
- ➡️ Manual Handling awareness
- ➡️ Experience coordinating contractors and maintenance activities
Forge Holiday Group Benefits:
- Annual bonus scheme.
- ✈️ 33 days’ holiday (including bank holidays), plus up to 5 extra with long service.
- Option to purchase extra holiday days if you wish.
- A day off for your birthday
✋- 2 volunteering days per year.
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
- Pension scheme with employer contributions
- Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
- ️ Special offers and discounts designed to enhance your overall wellbeing.
❤️- Health cash plan & life assurance.
- Training & development opportunities.
- 24/7 mental health support.
- ️ On-site gym and parking at Chester HQ (near train station).
- Employee savings scheme.
- Long service awards and company events
We’re committed to diversity and inclusion and encourage you to bring your authentic self. Need adjustments for recruitment? Just ask.
If you’re organised, proactive, great with people, and passionate about keeping workplaces safe and running smoothly, we’d love to hear from you. Apply now!
