Job Overview
We are seeking an experienced and dynamic General Manager to oversee the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional service. This role involves managing teams, ensuring food safety standards, and maintaining high levels of customer satisfaction. The successful applicant will play a pivotal role in driving the success and growth of our business while fostering a positive working environment.
Responsibilities
- Lead and supervise all restaurant or hotel operations, ensuring smooth day-to-day functioning
- Oversee food preparation, cooking, and food production processes to meet quality standards
- Manage team members, including hiring, training, scheduling, and performance evaluations
- Ensure compliance with food safety regulations and maintain high standards of hygiene and cleanliness
- Develop and implement operational policies and procedures to optimise efficiency
- Monitor financial performance, including budgeting, cost control, and inventory management
- Foster a welcoming atmosphere for guests, providing excellent service across all departments such as serving and hospitality
- Coordinate with kitchen staff to ensure seamless communication between front-of-house and back-of-house teams
- Handle customer complaints or concerns promptly to uphold the establishment's reputation
- Promote a positive team environment through leadership and motivation
Experience
- Proven supervising experience within the hospitality or restaurant industry
- Extensive restaurant experience with knowledge of food safety standards and culinary practices
- Background in food preparation, cooking, or food production is highly desirable
- Experience in managing teams within a busy environment such as hotels or restaurants
- Familiarity with hospitality operations including serving, barista work, or hotel management roles
- Strong leadership skills with the ability to motivate staff and foster teamwork
- Previous experience in kitchen management or culinary roles is advantageous
- Knowledge of food safety regulations and best practices in food handling
This role offers an exciting opportunity for a dedicated professional to lead a vibrant team in delivering outstanding guest experiences while ensuring operational excellence.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Experience:
- management: 3 years (required)
Licence/Certification:
- Personal Licence (required)
Work Location: In person
