About Bartec Auto ID Ltd
https://www.bartecautoid.com/
Bartec Auto ID Ltd is a medium-sized, family-run company that designs and manufactures TPMS (tyre pressure monitoring systems) solutions and equipment for the automotive industry. As a market leader in the sector, we supply many of the world's leading vehicle manufacturers and operate internationally, with offices in Europe, the USA, and China.
Our achievements include receiving the prestigious Queen's Award for Enterprise and being recognised as one of the London Stock Exchange Group's 1000 Companies to Inspire Britain. We are proud to foster a healthy work-life balance and provide a flexible, supportive, and relaxed working environment. This commitment to our employees has resulted in an excellent staff retention rate.
As a modern and dynamic business, we are dedicated to delivering exceptional quality, outstanding customer service, and excellent value to the tyre industry.
The Role
We are seeking a Sales and Support Assistant (part-time) to join our growing team at our head office in Barnsley, South Yorkshire.
Working closely with both our sales and marketing teams, the successful candidate will play an important role in supporting customers, developing sales opportunities, and growing our presence in the UK TPMS market. This position offers an excellent opportunity for an ambitious individual to demonstrate their skills, contribute to business growth, and build a rewarding career [within the automotive industry].
The ideal candidate will be flexible, committed, and motivated by success. They will be confident in building strong customer relationships, possess excellent communication and IT skills, and be able to work effectively both independently and as part of a team.
Key Responsibilities
- Answer and manage inbound business calls.
- Develop expert knowledge of our products to provide exceptional sales and technical support.
- Work closely with the sales and marketing team to generate sales leads and increase Bartec's presence within the industry.
- Process customer orders and monitor sales activity to identify trends and opportunities for improvement.
- Follow up with new customers to ensure a high level of customer satisfaction and service.
Required Attributes
- Excellent written and verbal communication skills.
- Good knowledge of Microsoft Office applications and social media platforms.
- Self-motivated, confident, and professional when dealing with customers.
- Strong relationship-building and interpersonal skills.
- Energetic, enthusiastic, and committed to personal development.
- Ability to work effectively both independently and within a team environment.
Pay: £20,000.00-£23,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
Ability to commute/relocate:
- Barnsley S75 1JN: reliably commute or plan to relocate before starting work (preferred)
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 1 year (required)
- Computer skills: 1 year (required)
- Customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
