Are you ambitious, energetic, and naturally good with people? Do you thrive in active shop-floor environments where your communication skills directly assist shoppers and help launch your commercial career?
We are hiring a motivated Retail Assistant to join our customer engagement and promotions team in Sheffield. As a growing direct customer acquisition company, we specialize in delivering active, face-to-face consumer experiences. In this practical, floor-based role, you will learn the fundamentals of visual campaign setup, product guidance, brand presentation, and team coordination from the ground up.
Represent Brands. Engage Shoppers. Build Your Career.
As a Retail Assistant, you will be on the front lines representing client products across active venue locations in Sheffield. You will engage directly with prospective shoppers, walk consumers through key features, answer inquiries, and assist customers with direct registrations.
We believe the best team leaders and campaign managers learn by doing. Your professional development begins with hands-on audience engagement before progressing into shift supervision, campaign planning, and operations management.
This position is ideal for candidates searching for Retail Assistant Jobs, Store Associates, Brand Ambassadors, Shop Floor Advisors, Customer Support Associates, and Entry-Level Careers in Sheffield.
What You'll Be Doing
Working alongside experienced shift supervisors and campaign leads, your daily responsibilities will include:
- Engaging directly with shoppers across active retail venues to present brand highlights and facilitate customer sign-ups
- Assisting with promotional setup, visual presentation, and display maintenance across live campaign stands
- Participating in daily shift huddles, product overviews, and operational briefings
- Answering customer questions, demonstrating key product features, and providing high standards of service
- Collaborating with team members to achieve daily individual acquisition targets and shared team performance benchmarks
- Tracking engagement logs and reporting daily shift metrics to campaign managers
- Developing leadership, communication, and event execution skills through ongoing 1-on-1 coaching
What We're Looking For
We value drive, interpersonal strength, and work ethic above past job titles.
You'll be a great fit if you:
- Possess strong verbal communication skills and enjoy face-to-face interaction with diverse customers
- Bring a goal-oriented, helpful, and confident attitude to active trading environments
- Demonstrate a willingness to learn campaign operations and apply constructive feedback quickly
- Show high dependability, punctuality, and comfort working on your feet during venue shifts
- Work well independently while supporting a close-knit, supportive store team
- Have flexibility to work full-time on-site across operating days in Sheffield
Prior experience in customer service, retail, sales, hospitality, promotional events, or customer support is helpful but not required. Comprehensive paid onboarding is provided from day one.What You'll Receive
- Competitive base salary structure plus performance-linked bonus scheme
- Fully paid initial onboarding and continuous 1-on-1 coaching in commercial operations
- Fast-track, performance-based progression routes into Shift Leader, Campaign Coordinator, and Assistant Manager roles
- Continuous coaching and professional development tailored to your career goals
- Recognition programs, performance awards, and employee incentives
- Regular team social events and a supportive, career-focused workplace culture
- Consistent full-time scheduling in active Sheffield locations
Why Join Our Sheffield Team?
Customer-facing brand activation is about creating genuine customer connections, supporting energetic event teams, and delivering campaigns that drive real results. As direct customer acquisition specialists, we connect partner brands directly to consumers on the ground. This role offers the opportunity to build valuable communication, leadership, and operational skills while working in an active, people-focused environment.
Apply Today
Ready to turn your customer service skills into a rewarding commercial career? Submit your CV today to join our Sheffield team as a Retail Assistant! Applications are reviewed regularly, and qualified candidates will be contacted promptly regarding next steps.
Pay: £14.00-£16.00 per hour
Benefits:
- Free parking
- Gym membership
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
