Part-time: Approx. 30hours. Weekdays
Location: Brisley, NR20 5DW between Fakenham & Dereham – Car essential
Pay: £15.25 per hour
The Brisley Bell is a busy, fast paced and customer focused award-winning pub.
We are looking for an organised, digitally confident, and proactive Office Manager with great communication skills to join our award-winning team. This is a permanent role that may grow and evolve over time for the right candidate.
You’ll play a key role in ensuring the smooth running of our office and supporting pub operations. Ad-hoc duties may be required, as we are a small, busy team, so we are looking for a candidate who is keen to broaden their experience and will think on their feet.
Key Responsibilities
- Overseeing Office Administrator and ensuring all office duties are completed in a timely manner
- HR administration, staff annual leave and recruitment
- Being the first point of contact for incoming calls and emails, handling a range of enquiries and reservations
- Maintaining and updating our booking systems and website regularly, including back-office adjustments as needed
- Assisting with event planning and function co-ordination
- Management of any housekeeping requirements and overseeing a small team
- General administration
- Managing day to day working capital
What do we want from you?
- Strong digital and IT skills are essential – you must be quick and confident using booking systems, websites, email platforms, Excel and Microsoft Office
- Proven experience in customer service and working with booking or reservations systems
- Excellent communication and written skills, with a confident and polite telephone manner
- Flexible, organised, and detail-focused, with the ability to manage a variety of tasks under pressure
- Able to work independently, use initiative, and adapt to the needs of a busy and fast-moving environment
- HR and Payroll experience preferred
- Prior experience in hospitality is a MUST - ideal for a front of house manager looking to step away to improve their work / life balance
What We Offer
- A friendly, professional, and supportive work environment
- Equal share of generous tips
- 28 days holiday (pro rata to the hours and days you work), including bank holidays
- Private health care
- Company pension
- 15% staff discount on food, drink, and accommodation
- Free on-site parking
- Training provided
- Wine at cost
Job Type: Permanent
Pay: £15.25 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Ability to commute/relocate:
- Brisley NR20 5DW: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Why would you like to work at The Brisley Bell?
Work Location: In person
