Sales Administrator
Company: Northern Tec LtdLocation: Thornton-CleveleysPosition: Full-time, office-basedSalary: Competitive, depending on experience
Northern Tec Ltd is looking for a proactive and highly organised Sales Administrator to support our growing electrical, solar PV and EV charging business.
You will often be the first point of contact for new and existing customers, so a friendly, professional manner is essential. The role involves managing enquiries, booking surveys, following up quotations and supporting customers throughout the sales and booking process.
Key responsibilities
- Answering incoming telephone calls, emails and customer enquiries
- Responding promptly and professionally to new sales leads
- Gathering the information needed to understand each customer’s requirements
- Booking surveys, quotations and installation appointments
- Following up outstanding quotations and customer enquiries
- Keeping customers updated throughout the quotation and booking process
- Creating and updating customer records and job cards
- Maintaining accurate information within the company’s systems
- Helping organise engineers’ diaries and upcoming appointments
- Supporting the directors with sales administration and reporting
- Liaising with customers, suppliers and members of the installation team
- Carrying out general administrative and office duties
- Learning and following Northern Tec’s internal processes
About you
We are looking for someone who is:
- Proactive, motivated and highly organised
- Confident and professional when speaking with customers
- Comfortable following up enquiries and quotations
- Able to build positive relationships with customers
- Comfortable using computers, email and office software
- Willing and able to learn new systems and processes
- Accurate, with strong attention to detail
- Able to manage several enquiries and tasks at the same time
- Reliable, punctual and able to work independently
- A strong communicator who works well as part of a team
Previous experience in sales administration, customer service, appointment booking or office administration would be beneficial. Experience within construction, electrical contracting or another trade-based business would be an advantage, but it is not essential.
This is not a high-pressure telesales role. However, you must be comfortable speaking with customers, following up opportunities and helping turn genuine enquiries into confirmed bookings.
About Northern Tec
Northern Tec Ltd is a growing electrical contractor based in Thornton-Cleveleys. We provide electrical, solar PV and EV charging services throughout Lancashire and the wider North West.
This is an opportunity to join a growing company and become an important part of our customer service and sales process.
To apply, please send your CV along with a short introduction explaining why you would be suitable for the role.
Pay: From £25,800.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
