Domestic Abuse Case Worker (Costal)
Hours: 37hrs
Salary: £25,803
(Women only to apply: S.7(2)(e) SDA applies. ‘Exempt under the Equality Act 2010 Schedule 9, Part 1’. Previous applicants need not apply)
Job purpose:
To provide an effective, supportive and confidential service for women and their children requiring emergency refuge accommodation as part of Leeway’s refuge team.
To provide transitional move on support to service users when moving out of refuge through Leeway’s residential services teams.
To participate in the out of hours on-call system for all the safe accommodation.
To provide one-one support for refuge residents and their children. To offer telephone or face to face advice & support to adults calling the helpline who are or have experienced domestic abuse. To give phone support including safety and crisis planning for service users coming into refuge.
To run group activities for refugees and their children. To deliver Domestic Awareness Talks to external agencies and on occasion take part in external fundraising events provided by Leeway. To attend external meetings relevant to the residential services.
To follow refuge Leeway operational and Safeguarding Policies and procedures
To support the Refuge Co-ordinator in working towards the best possible outcomes for refuge service users
Essential Job requirements:
· Relevant qualification and/or experience of working with women and children who are experiencing domestic violence, for a statutory or voluntary agency.
· Good interpersonal and organisation skills.
· Ability to work independently and as part of a team and be able to respond calmly in sometimes stressful situations.
· Ability to operate, record and maintain administrative and financial systems.
· Reliable, enthusiastic, non-judgmental and understanding
· Full driving license, car business insurance & use of a car to travel is required.
· Ability to work on a rota over 7 days including evening work and to take part in the out-of-hour on-call system for all the safe accommodation.
· An understanding of domestic violence issues.
· Working Knowledge of Microsoft Office
· An understanding of Data Protection and Confidentiality
· An understanding of Safeguarding Children and Vulnerable Adults
Desirable Job requirements:
· Experience of providing accommodation-based support.
· An Understanding of health and safety issues.
Benefits include:
6% pension contribution
Training and continuous professional development
25 days holiday plus bank holidays
Paid 30 minute lunch
24 hour telephone counselling service
Clinical supervision
Staff reward ½ day, staff prize draws and gift vouchers
Salary advance and loan schemes.
Women only to apply: S.7(2)(e) SDA applies. ‘Exempt under the Equality Act 2010 Schedule 9, Part 1’.
Closing Date for applications: 3rd July 2026
Please email [email protected] for an application pack
Pay: £25,803.00 per year
Work Location: In person
