Data & Analytics Operations Specialist
£DOE
Founded in 2011, Glow Green is a FCA regulated renewable technology installation and finance business. Glow Green aims to become the most successful UK wide installer of solar, battery and heat pumps.
Glow Green is now rated “The UK’s Overall Best Solar Installer” of 2025 and 2026 by The Independent.
Glow Green are proud to have successfully reached over 15,000 reviews across two Trustpilot pages, with our solar page being 4.6/5 star rating.
We are partnered with Utility Warehouse (Telecom Plus PLC), Uswitch, MoneySuperMarket, HIVE and GoCompare, and further launches with other leading comparison brands are happening soon.
We have been successfully trading for over 15 years, employing over 170 office staff and over 3000 engineers nationwide. We have built a bespoke CRM and various web applications to fuel our growth. Our digital infrastructure will enable us to become the UK's largest energy installer in the coming years.
What We Are Looking For
We have a brand new opening for an experienced Data & Analytics Operations Specialist to join our team. The successful candidate will oversee the strategic and analytical management of the solar and heat pump sale to installation journey. To provide up to date reporting and dashboards in key customer journey milestones, that supports teams to deliver execution, by prioritising customer journeys and to improve overall efficiencies and KPI’s.
Data & Analytics Operations Specialist Responsibilities
- Design and develop Power BI reports and dashboards tailored to stakeholder requirements
- Develop and support automations, workflows and integrations that improve efficiency and user experience
- Use data, insight and technical analysis to identify opportunities for continuous improvement and innovation
- Build and manage data pipelines to ensure accurate, timely data flow into reporting systems
- Collaborate with operational teams to assess and improve data quality across analytical systems
- Engage with stakeholders to understand reporting needs and translate them into technical solutions
- Lead the development of new initiatives and improvements that streamline service delivery, improve customer experience and enhance productivity
- Ensure delivery of Key Performance Indicators and the departments performance management framework is aligned with the businesses objectives
- Undertake demand and capacity analysis to match engineer availability with sales across all postcodes and product types
What You Could Bring?
- Proven experience working with Power BI and Microsoft Power BI Certification or equivalent hands-on expertise
- Experience in data quality analysis and ensure data integrity across systems
- Capability in stakeholder engagement and translating business requirements into technical specifications
- Proven success leading complex data initiatives and deliver impactful data and analytics products
- Ability to influence senior stakeholders, translating strategic goals into actionable delivery plans.
Glow Green benefits!
- Competitive annual salary depending on experience
- Get rewarded for your hard work with performance-related pay reviews
- Take time for yourself with 33 days of annual leave, including Bank Holidays
- Grow your career through progression opportunities
- Enjoy work-life balance with a Monday to Friday 8:00 am to 5:00 pm schedule
- Feel secure with company sick pay and a pension scheme
- Perks to brighten your day: eye care vouchers, paid socials, team lunches, daily fresh fruit, drinks, and sweet treats.
Our reputation for providing excellent service is readily reflected in the people that we employ.
The successful Data & Analytics Operations Specialist will enjoy a rewarding career, developing alongside a company with huge ambition.
Benefits:
- Company events
- Company pension
- Free flu jabs
- Referral programme
- Sick pay
- Transport links
Work Location: In person
