The CARDROSS INN is looking for a Bar / Floor Supervisor
Job Summary
We are seeking a dynamic and experienced Bar/Floor Supervisor to oversee daily operations within our vibrant hospitality environment. The ideal candidate will possess strong leadership skills, a passion for excellent service, and a solid background in food and beverage service. This role involves supervising staff, ensuring high standards of food safety and presentation, and creating an enjoyable atmosphere for guests. The position offers an excellent opportunity to develop managerial skills within a busy, customer-focused setting.
Responsibilities
- Supervise and coordinate the activities of bar and floor staff to ensure smooth service delivery.
- Oversee food preparation, ensuring quality standards are maintained across all offerings.
- Assist with food production and kitchen operations as needed, supporting culinary teams to meet customer demands.
- Lead by example in serving guests with professionalism and hospitality, fostering a welcoming environment.
- Manage stock levels, order supplies, and ensure proper storage in compliance with food safety regulations.
- Enforce health and safety standards, including food safety protocols and cleanliness procedures.
- Handle customer queries or complaints promptly to maintain high levels of guest satisfaction.
- Conduct staff training sessions on service techniques, food safety, and operational procedures.
- Monitor staff performance, provide constructive feedback, and support team management efforts.
Experience
- Proven experience in restaurant or hospitality environments, ideally in supervisory roles such as team leader or shift supervisor.
- Strong background in food preparation, cooking, and food safety practices.
- Experience in managing teams within busy settings like restaurants or hotels is highly desirable.
- Familiarity with serving techniques and hospitality standards to deliver exceptional guest experiences.
- Previous exposure to culinary or kitchen environments, including food production or barista experience, is advantageous.
- Demonstrated leadership skills with the ability to motivate and manage diverse teams effectively.
This role is perfect for candidates passionate about hospitality who thrive in fast-paced environments and are committed to delivering outstanding service while maintaining operational excellence.
Pay: From £13.00 per hour
Benefits:
- Employee discount
- On-site parking
Work Location: In person
