As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Technical Environment
You will gain hands-on experience within a large-scale enterprise environment, including:
- Predominantly Cisco-based networks
- Around 800 network switches and 100 firewalls
- Approximately 400 servers (physical and virtual)
- Supporting connectivity for 300 users
- Working alongside EUC, Server Infrastructure, and Network Engineers
- Trust Systems supports the platforms that enable ARK
- Datacentres to manage their data centre environments and internal operations.
Key Responsibilities
Under the guidance of senior engineers, your responsibilities will include:
- Supporting and maintaining network infrastructure (LAN, WAN, routing, switching)
- Assisting with server and network device installation, configuration, and maintenance
- Responding to network and infrastructure-related incidents and alerts
- Monitoring system performance and escalating issues where required
- Supporting firewall configuration and network security controls
- Assisting with cloud and hybrid infrastructure tasks
- Maintaining accurate technical documentation and network diagrams
- Participating in change, upgrade, and maintenance activities
- Applying learning from the apprenticeship programme in the workplace
- Delivering a professional, customer-focused service
Skills & Knowledge You Will Develop
Through the apprenticeship and workplace experience, you will develop skills in:
- Network design, implementation, and troubleshooting
- Server installation, configuration, and administration
- Network and infrastructure security principles
- Cloud infrastructure fundamentals and DevOps concepts
- Monitoring, diagnostics, and problem-solving
- Working within regulated, business-critical environments
What We’re Looking For
We place greater emphasis on attitude, professionalism, and potential than existing technical ability. Technical skills will be developed throughout the apprenticeship.
Desirable Attributes
- Strong interest in networking, systems, and infrastructure
- Logical and methodical approach to problem-solving
- Confident communication skills
- Willingness to learn and take responsibility
- Ability to work well in a team and in a customer-facing environment
Personal Qualities
- Positive attitude and strong work ethic
- Reliable, motivated, and proactive
- Calm under pressure
- Professional and customer-focused
- Comfortable working in a high-profile data centre environment
Job Type: Apprenticeship
Pay: £20,000.00 per year
Benefits:
Work Location: In person
