Care Assistant
Location: Telford
Pay: £13.00 - £15.50 per hour
Shifts available: Days & Nights
Contract: Permanent (full or part-time)
About the Role
JAM CARE is looking for compassionate, reliable, and dedicated Complex Care Assistants to join our growing team, providing high-quality, person-centred care to clients in their own homes across the Telford area, including Wellington & Newport.
JAM CARE is not a domiciliary care company. You will support one client for the entire duration of your shift, giving you the opportunity to build a trusting relationship while delivering consistent, personalised care tailored to their individual needs.
This is a permanent employed position with guaranteed contracted hours. As a valued member of the JAM CARE team, you will be employed directly by us not through an agency providing you with the security of permanent employment, ongoing training, career development opportunities, and access to our comprehensive employee benefits.
Our clients have a range of complex care needs, and you may support individuals living with:
We support individuals with a range of complex needs, including physical disabilities, neurological conditions, chronic pain conditions, brain and spinal injuries, learning disabilities, mental health needs, genetic conditions, and complex behaviours
- Spinal injuries
- Brain injuries
- Learning disabilities
- Mental health needs
- Genetic conditions
- Complex behaviours
Every individual we support is unique, and our focus is on delivering safe, compassionate, and person-centred care that enables people to live as independently as possible in the comfort of their own home.
Current Vacancies
Newport
- £15.50 per hour
- 12-hour day or night shifts (8am-8pm / 8pm-8am)
- Permanent 24 or 36-hour contracts
- Supporting a female client living with fibromyalgia. Previous seizure experience is desirable but full training is provided.
Wellington
- £13.00 per hour
- Day shifts (10am-7pm & 2:30pm-10pm)
- Permanent 27.5-hour contract
- Supporting a client with Down syndrome who enjoys theme parks, concerts, and community activities.
Key Responsibilities:
- Providing all aspects of personal care and daily living support
- Supporting the client with community access and social activities
- Accompanying the client to theme parks, concerts, and other leisure activities
- Promoting independence, choice, and dignity at all times
- Building a positive and trusting relationship with the client
All applicants must have a minimum of 6 months’ UK care experience.
About You:
We are looking for reliable and motivated individuals who want to make a positive difference through professionalism, consistency, and compassion.
- Kind, patient, and reliable
- Able to manage epileptic seizures
- Ability to follow clients’ routines
- Comfortable providing personal care
- Confident supporting a non-verbal individual
- Has a great sense of humour and a positive attitude
- Enjoys being active and participating in social outings and events
- Able to work flexibly as part of a dedicated care team
What We Offer
- Competitive pay of £13.00 - £15.50 per hour + mileage
- Permanent contracted hours
- Paid induction course* and ongoing training
- Free DBS check
- Loyalty bonus scheme
- Supportive team environment
- Opportunity to develop within complex care
Requirements
- Minimum of 6 months’ UK care experience
- Valid right to work in the UK
- Full UK driving licence and access to your own vehicle
- Excellent communication skills
- A caring, patient, and reliable approach
Please note: JAM CARE does not offer visa sponsorship or switch
About JAM CARE:
JAM CARE is an award-winning complex care provider supporting individuals with spinal and/or brain injuries, genetic conditions, challenging behaviours, and learning disabilities.
Pay: Up to £15.50 per hour
Benefits:
- Company pension
- Paid training
- Referral programme
Application question(s):
- Do you have the legal right to work in the UK?
- Are you limited to working 20 hours per week?
- Are you a car driver with access to your own car?
- Are you happy working longer shifts (up to 12 hours)?
- Are you available to work every other weekend?
- Are you available to work days or nights?
Work Location: In person
