Shift Pattern
Friday 18:30 - 23:00
Saturday 18:30 - 23:00
Overview
We are seeking a professional and vigilant SIA Door Supervisor to ensure the safety and security of our premises, staff, and visitors. The successful candidate will play a vital role in maintaining a secure environment through effective surveillance, loss prevention, and excellent customer service. This position offers an opportunity to work in a dynamic setting where attention to detail and a proactive approach are essential.
This role requires a person who's customer services skills are excellent, who can be the first point of contact for an up market venue.
Duties
- Monitor and control access points to prevent unauthorized entry
- Greet customers and check if they have booked.
- Deliver fantastic customer servive.
- Enforce venue policies in a courteous and professional manner
- Respond promptly to incidents, including providing first aid if required
- Maintain accurate records of incidents and security activities
- Conduct pat-downs or searches when appropriate, adhering to legal guidelines
- Collaborate with other security personnel and emergency services as needed
Experience
- Valid SIA Door Supervisor license is essential
- Prior experience in security or surveillance roles is desirable but not mandatory; training will be provided if necessary
- Knowledge of CCTV systems and loss prevention techniques is advantageous
- First aid certification or willingness to undertake training is preferred
- Excellent communication skills with the ability to remain calm under pressure
- Strong observational skills with attention to detail
- Ability to handle challenging situations professionally and courteously
This role is paid weekly in arrears.
This role offers an engaging environment for individuals committed to maintaining safety standards while delivering excellent customer service. We welcome applications from motivated candidates eager to contribute positively to our team.
Job Type: Part-time
Pay: £15.00 per hour
Experience:
- Customer service: 2 years (required)
Licence/Certification:
Work Location: In person