Job Introduction
Telford & Wrekin Library Service is looking for a keen individual to join the team. This is a permanent position for 27 hours per week and will be based at Southwater Library.
Brief overview of the role:
The library service is a valued resource within the community. This role provides a highly customer-focused service to the public. Duties will include:
-
answering general and book-related queries
-
issuing, discharging and shelving books
-
promoting library stock
-
cash handling
-
helping with children’s activities
-
registering new users
-
helping customers in the use of IT via the public access PCs
-
delivering the 'First Point @' services provided in the library.
The position will involve working fortnightly on a Saturday on a rota basis. The post holder may also be required to work Sundays, evenings and Bank Holidays as required.
Skills and experience:
Candidates must be:
-
Knowledgeable about books, online resources and information on the Council website
-
Able to work accurately, at times under pressure
-
Able to communicate articulately with a diverse range of library customers
-
Able to use good questioning skills to comprehend and meet the needs of library customers
-
Able to show initiative and a desire for developing new skills.
For an informal discussion about the role, please contact Hayley Lawson on 01952 388129 or [email protected]
Please click on the link below to view the Job Description and Person Specification.
A CV template is available if you do not already have a CV.
We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs and every voice matters.
What we offer:
-
We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy
-
Flexible working and career progression
-
Local Government Pension Scheme
-
Staff discounts and salary sacrifice perks
-
Free parking and confidential wellbeing support
-
A hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments.
Find out more information about working at Telford & Wrekin Council, including our full list of benefits.
Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.
Please note: We do not hold a sponsorship licence for visas.
