- Assist with booking in all visitors in accordance with relevant policies and procedures, ensuring compliance with the local security strategies.
- Support families with any issues presenting in the Visitor Centre and liaising with family workers, assisting when required.
- To work in partnership with prison staff and a wide range of multi-agency professionals to ensure children and families receive the relevant support to meet their needs.
- Managing cash and property deposits from families to ensure the prisoner receives his items.
- Liaising with internal departments throughout the establishment.
- Manage telephone calls from families and other internal and external agencies.
- Assist with transport booking when needed.
- Open and closing of the Visitor Centre as required.
- Maintaining prisoner records and paperwork.
- To promote, monitor and maintain health safety and security in the working environment.
- To work cooperatively with children’s services, health agencies and other community based services, to provide the most effective service for children, young people and families.
- To contribute to Service development.
- To apply safeguarding and child protection procedures where appropriate.
- Commitment to ongoing professional development - either through optional or mandatory training where required.
- This job description is not exhaustive and the job holder may be required to carry out other duties commensurate with the position.
- To work with children, young people and their families, on a one to one or group basis, using a variety of interventions, to identify needs and to achieve positive outcomes.
- Assist in the promotion of creating a positive Health & Safety culture across the site leading by example, this includes reporting accidents and near misses in a timely manner & follow the applicable safe systems of work for the role
- The duties and responsibilities listed within this job description are not exhaustive and the job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary from time to time.
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- Sick pay
Work Location: In person
