Job Summary
We are seeking an organised, driven, and proactive Office Assistant to support the day-to-day running of the office for two businesses: Michael’s Gutter Cleaning and MD Jones Roofing & Building.
In this exciting opportunity, there will be a combination of general administrative duties and telesales responsibilities, which require excellent communication skills, high levels of attention to detail, and the ability to work successfully both independently and within a team of dedicated professionals. The ideal candidate will have administrative or telesales experience, customer service experience, and will be passionate about supporting independent businesses. They will also be expected to represent the businesses in a friendly and professional way, with outstanding people-skills, a positive attitude, and an eagerness to learn new skills in a supportive team environment.
Key Responsibilities
- Answer incoming telephone calls and emails professionally.
- Maintain accurate customer and company records.
- Schedule appointments, meetings, and manage staff diaries.
- Send estimates and invoices, whilst tracking weekly figures and wages.
- Make outbound calls to prospective and existing customers.
- Achieve both individual and team targets.
- Manage the social media presence and general marketing for two businesses.
- Support the office team with administrative or telesales tasks as required.
Skills and Experience
- Previous experience in an administrative, customer service, or telesales role.
- Excellent verbal and written communication skills.
- Strong organisational and time management abilities.
- Confident telephone manner with good sales and people skills.
- Competent in Microsoft Office and Google Workspace.
- High level of accuracy and attention to detail.
- Ability to prioritise workload and work independently.
Days: Monday, Wednesday, and Friday (can be discussed)
Hours: 9am - 5pm
Closing date: Friday 24th July at 1pm
Pay: £12.71 per hour
Work Location: In person
