- NVQ Level 2 (or equivalent) in Early Years, Health & Social Care, Youth Work, Ad
- Experience working with children, young people and families
- English and Maths GCSEs (or Functional Skills equivalent)
Family Hub Navigator
Part-time (17.5 hours)
Wavertree Family Hub
Salary: £25,583 per annum (pro-rata) - £14,02 per hour
Contract: Fixed-term – till 31st March 2027
About the Role
We are looking for enthusiastic and community-focused
Family Hub Navigator to join our team.
You will be the
first point of contact for families with children aged 0–19 (up to 25 for children with SEND), offering advice, guidance and signposting to Family Hub services, local community support and city-wide services.
You will also play a key role within the
Family Hub reception team, ensuring families feel welcomed and supported.
Key Responsibilities
- Support families to register and engage with Family Hub services
- Provide advice, guidance and effective signposting
- Carry out outreach and community engagement activities
- Build positive relationships with partner agencies
- Maintain accurate records and use data systems
- Support reception duties, including telephone and admin tasks
- Follow safeguarding, health & safety and data protection procedures
Essential criteria:
- NVQ Level 2 (or equivalent) in Early Years, Health & Social Care, Youth Work, Advice & Guidance or similar
- English and Maths GCSEs (or Functional Skills equivalent)
- Experience working with children, young people and families
- Strong communication and organisational skills
- Enhanced DBS (to be undertaken)
Why Join Us?
- Make a real difference to families in your community
- Work as part of a supportive and collaborative team
- Develop your skills within Liverpool’s Family Hub network
First Steps Enterprise Limited is an equal opportunities employer and welcomes applications from all backgrounds.
