We require a bright and proactive person to join our Control team and to be responsible for the debt collection and credit control of our European markets
This role would be ideally suited to a European language speaker (preferred: French, Italian, Spanish) with credit control experience. Fluency in Spanish is essential.
The candidate will be dealing with our European accounts and will work closely with our customer service teams and sales representatives so should possess good communication skills coupled with the ability to be able to work both as part of a team but also independently. Good organisational and EXCEL skills combined with positive and hardworking outlook are essential.
Tasks include:
- Contacting customers by telephone or any other method if balance is over credit limit or overdue.
- Monthly statement and chase letter runs or their equivalent
- Cover with and for colleagues of other markets during holidays/absence.
- Processing monies received on the same day of receipt with correct allocations and reconciliations.
- Monitoring insured and none insured Credit limits to hold or release goods as appropriate
- Close liaison with reps/agents on accounts overdue and issuing progress credits where required.
- Implementing legal action or insurance claims to collect debt
This role can be deadline driven with high volume of payments at each month end so previous experience of payment allocation would be ideal as well as cash posting experience.
Immediate start possible
This role offers hybrid working comprising three days in the office and two days per week remote working once the training period has been completed.
Job Type: Full-time
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Life insurance
- Private medical insurance
- Sick pay
- Work from home
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Language:
- Spanish (preferred)
- Italian (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
