Job Title
Service Engineer
Reporting To
Customer Service Manager
Overview
As an integral member of the LEEC Ltd Service Team, you will be responsible for servicing, maintaining & supporting our specialist equipment at hospitals, laboratories & funeral director premises across the UK. The role will primarily cover the South East & East of England, although travel to other areas may be required to meet business needs.
This is a field-based position that requires the ability to work independently, with regular overnight stays away from home. Full training will be provided across our extensive product range, including laboratory incubators, hydraulic trolleys, stainless steel tables & body storage.
The successful candidate will be a confident communicator with excellent interpersonal skills & a proven ability to build & maintain strong customer relationships. You will be self-motivated, organised & capable of working independently while also collaborating effectively with colleagues on larger service works.
Key Responsibilities & Accountabilities
· Carrying out service, maintenance & repair work on mortuary refrigeration & cold room storage.
· Diagnosing & repairing electrical & mechanical faults on all LEEC equipment.
· Completing planned preventative maintenance (PPM) & responding to breakdown call-outs for the full LEEC product range.
· Building strong relationships with customers while accurately completing service reports & job documentation using digital reporting systems.
· Deliver a professional, customer-focused service at all times.
· Willingness to undertake internal & external training.
· Carry out all duties in accordance with best practice & the company’s HSE policy.
Key Personal Skills
· Proactive with a can-do attitude
· Flexible & adaptable approach to work & problem solving
· Effective communication & listening skills
· Be competent with electrics or have an electrical qualification
Essential Requirements
· NVQ Level 2 or Level 3 in Refrigeration & Air Conditioning (or equivalent).
· Valid F-Gas Certification.
· Full UK Driving Licence.
· DBS Check
· Happy to travel extensively & work across customer sites.
What's on Offer
· Early finish on a Friday.
· Company van & fuel card.
· Premier Inn card for hotels.
· Tools, uniform, mobile phone & tablet provided.
· Local storage unit.
· Ongoing training & career development.
· 20 days holiday plus Bank Holidays additional day for each year of employment up to maximum of 5.
· Salary Sacrifice Company pension scheme.
· Sick Pay
LEEC Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: From £40,000.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Sick pay
Work Location: On the road
