We are looking to recruit:
- 1 x 37 hour temporary (6 month) position as a Financial Assessment Technician.
- This role is a fully hybrid worker position, and will be mainly homebased, with the need to attend The Portal once a week.
- Attendance is required more regularly during the training period
Organisation
Cheshire West and Chester Council
Salary Min
£26,016 per annum
Salary Max
£26,847 per annum
Employment Type
Fixed Term
Contract Duration
6 Months
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
About the Role:
- The right person will join our well established Client Finance Team as a Financial Assessment Technician.
- You should be motivated and detail oriented individual to carry out accurate and timely actions to assist with the financial assessments for Adult Social Care customers, in line with legislation, policy, and council procedures.
- You will provide high quality customer service to the Financial Assessment Officers and will respond to enquiries by phone or in writing . You will also support colleagues and teams across the Council to ensure customers receive timely and fair assessments and clear information in relation to charges for social care services.
- If successful, the candidate will be required to undertake a basic DBS check.
Key Responsibilities
- Assist in the process of a means test for Adult Social Care services in accordance with procedures and legislation.
- Collect, verify, and record customer financial information.
- Maintain accurate records using council systems, ensuring compliance with Data Protection and security standards.
- Support colleagues where needed.
- Liaise effectively with internal and external partners including Social Care teams, Legal Services, DWP, Council Tax, Debt Recovery and Corporate Fraud teams.
- Identify and refer cases of potential fraud or financial mismanagement.
About You
We are looking for someone who can demonstrate:
- Excellent communication skills, including supporting vulnerable customers.
- Confidence using IT systems and maintaining accurate records.
- A positive, methodical, and customer focused approach.
- Ability to manage competing priorities and work well as part of a team.
How to Find Out More
For an informal discussion, please contact:
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk
No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.
For any technical enquiries please email [email protected] and quote job reference number in all correspondence.
