Sales Administrator / Sales Coordinator
Office-Based | Full-Time
Sales Coordinator / An exciting opportunity has arisen for a Sales Administrator to join a busy and growing engineering-focused business. This role will support the Business Development Managers, Agents and Internal Application Engineers by coordinating sales information and ensuring smooth day-to-day sales operations.
This is a varied role offering exposure to a wide range of projects, making it ideal for someone who enjoys a fast-paced environment where no two days are the same. The successful candidate will play a key role in maintaining accurate sales data, managing enquiries and supporting the wider sales team.
We are looking for a proactive individual who enjoys improving processes and bringing fresh ideas to enhance the way the sales function operates.
Key Responsibilities
- Manage the sales inbox and respond to enquiries in line with agreed service levels
- Maintain and update the CRM system with accurate project and customer information
- Manage and maintain the sales quotation database
- Process sales order amendments
- Prepare and manage spare parts quotations and enquiries
- Process spare parts orders
- Issue product literature and brochures to consultants and contractors
- Handle daily telephone enquiries from customers
- Follow up with customers via telephone and email in line with CRM targets
- Review existing sales processes and recommend improvements
- Assist with implementing improvements to increase efficiency
- Maintain strong standards of safety and housekeeping
Requirements
- Strong written and verbal communication skills
- Excellent attention to detail and process-driven mindset
- Good working knowledge of Microsoft Office
- Organised, diligent and self-motivated
- Comfortable communicating with customers via telephone and email
- Ability to manage multiple tasks and prioritise workload
Desirable:
- Experience using SAP Business One (SAP B1) or similar ERP/CRM systems
What We’re Looking For
This role would suit someone who enjoys working as part of a collaborative sales team, thrives in a structured yet varied role, and is motivated to contribute ideas that improve processes and efficiency.
Pay: £25,000.00-£32,000.00 per year
Benefits:
Work Location: In person
