Job Purpose:
To provide high-quality, child-centred care and therapeutic support to children and young people under the age of 18 with complex emotional, behavioural, and mental health needs. To work within a therapeutic residential environment to promote safety, stability, emotional wellbeing, and positive outcomes.
Role: Residential Children's Support Worker
Our day shift rota includes all of the following hours -
6.30am -2pm, 8am – 10pm, 8am – 3.30pm, 3pm – 10pm & 1.30 pm – 8.30 pm
40 hours Monday to Sunday (One weekend on, one weekend off)
Location: Norbury- SW16
Salary: £25,500-£32,000 per year (depending on experience and qualifications)
What the role involves:
-Providing high-quality care, emotional support, and structured guidance to children and young people with complex emotional, behavioural, and mental health needs.
- Liaising with staff and multi-agencies to ensure that young people receive support to their changing needs.
-Work collaboratively with clinical staff (e.g., psychologists, CAMHS, therapists) to implement care plans.
-Encourage engagement with therapeutic activities and interventions.
-Monitor emotional wellbeing and report changes in presentation or risk.
-Promote independence, resilience, and emotional regulation.
- Providing a secure, stable, caring, supportive environment for children and young people in our care.
- Ensuring that children and young people’s needs are met within a culturally appropriate environment.
- Establishing and maintaining routines within the home which provide a framework for the development of a positive culture of care.
- Acting as a positive role model for young people and other staff in the home and offer advice, guidance, and assistance where appropriate.
- Participating in and the creation of a Personal Training plan based upon your identified developmental needs in conjunction with your supervisor.
- Participating in and make effective use of regular supervision from your supervisor/ Manager.
- Protecting the rights and promote the interests of young people Respect confidentiality within the principles of the Children Act 2004 sec 10 Duty to co-operate.
The successful candidate will have the following qualifications, experience and skills:
Essential:
Applicants must be able to demonstrate:
- Experience working in environments where challenging behaviour may occur, with the ability to use de-escalation, conflict resolution, and behaviour management techniques effectively.
- Previous experience in security, residential care, youth work, mental health services, custodial settings, or other roles requiring strong conflict management and de-escalation skills.
- Proven experience working in a childcare setting, ideally within a residential environment.
- Experience supporting children or young people, preferably within mental health, care, education, or related settings.
- Experience working with children and young people who display challenging behaviour, have ADHD, learning disabilities, autism, or who have experienced trauma, abuse, or neglect.
- A good understanding of trauma-informed practice, attachment theory, and emotional and behavioural difficulties.
- The ability to remain calm, resilient, and professional under pressure.
- Excellent communication, empathy, and relationship-building skills.
- The ability to maintain appropriate professional boundaries and confidentiality at all times.
- A commitment to promoting the safety, welfare, and well-being of children and young people.
- The ability to reliably commute to Norbury (SW16).
- Availability to work all shift patterns and hours specified in the job description.
Desirable:
-NVQ Level 3 Diploma in Children’s and Young People workforce or equivalent.
What we can offer you:
-Free access to an Employee Assistance Programme
-Enhanced Sickness Scheme
-Auto enrolment pension scheme
Evoke Care specialises in supporting, and caring for vulnerable young people aged from 7 to 18 years with emotional and behavioural difficulties in a variety of our settings ranging from residential children’s homes, semi-independent care homes and residential assessment centres.
With a loving and secure environment in all our residential homes, we care for young people as a parent would but with specialist training. We are able to keep children in care safe from harm, creating the best possible results in a positive, friendly, and happy setting.
Every young person that comes through our doors is provided with a tailored care package, with their own keyworkers to meet their needs. Vulnerable young people in our care also have a significant influence on their care plan.
The Evoke Care team is highly qualified to manage a spectrum of different behaviours working closely with each young person’s needs. This ensures good progress that leads to a future-focused, lasting outcome where young people achieve their maximum potential and build trusting respectful relationships.
Evoke Care follows safer recruitment when recruiting employees for all roles within the organisation at it is paramount that all applications are aware of their responsibilities when working with vulnerable children. All post holders are subject to appropriate vetting procedures and a satisfactory enhanced Children and Adult's Disclosure Barring Services (DBS)
Job Types: Temporary, Temp to perm
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
Licence/Certification:
- Enhanced Child & Adult DBS on the update service (required)
Work Location: In person
Pay: £25,500.00-£32,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
Application question(s):
- What is your postcode?
- Do you have experience of working with children?
- Do you require visa sponsorship to work full-time - 40 hours? (please note we are unable to provide this at this time)
- How will you be travelling to work e.g. bus, train, car?
- Are you currently working, what is your notice period?
- Do you have experience working in environments where challenging behaviour, aggression, or conflict management may occur.
- Are you able to work 40 hours per week and be available to work all of the shift times listed in the job description?
- Do you have previous experience in security, residential care, youth work, mental health services, custodial settings, or other roles requiring strong conflict management and de-escalation skills.
- Are you able to travel to Norbury, South London (SW16)?
- Are you happy to work on a temporary basis initially?
Licence/Certification:
- Enhanced Child & Adult DBS on the update service (required)
- NVQ 3 in Residential Childcare (not required but preferred) (preferred)
Work Location: In person
